Assistant Store Manager

Crocs, Inc.

Assistant Store Manager at Crocs leading daily retail operations and delivering outstanding consumer experiences. Overseeing store operations while ensuring product knowledge and team performance.

Posted 5/12/2026full-timePutrajaya • 🇲🇾 MalaysiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success

Requirements

What you’ll need

Must be 18 years or older
2-3 years of retail experience with a preference for candidates with prior store leadership roles
Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
Desire to succeed in a high growth, fast-paced retail environment
Proven track record inspiring and empowering teams while driving performance and achieving results
Valid driver’s license and acceptable driving record may be required if driving is an essential job function

Benefits

Comp & perks

Employee discounts
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

retail operationsPOS system managementstock room managementpricingmarkdownsloyalty program promotioninventory controlasset protectioncompliance initiativesKPI improvement

Soft Skills

team culturecommunicationfeedback sharingdelegationtask prioritizationbrand ambassadorshipconsumer experience enhancementinspiring teamsempowering teamsperformance driving

Certifications

valid driver’s license