Retail Store Manager

Crocs, Inc.

Manager responsible for overseeing retail store operations, leading team performance and enhancing customer service at Crocs, Inc. Fostering inclusivity and executing operational standards while meeting business objectives.

Posted 4/19/2026full-timeTilton • New Hampshire • 🇺🇸 United StatesMid-LevelSenior💰 $28 - $34 per hourWebsite

About the role

Key responsibilities & impact

Deliver outstanding service to our consumers using our C.H.A.R.M service model
Leads the store team in surpassing performance metrics including sales, consumer service, and charms
Apply analytical thinking & company reporting to find opportunities within the store
Lead visual presentation, product flow, replenishment, and operational standards throughout the store
Foster a welcoming, inclusive environment that promotes internal growth
Coordinate, delegate, prioritize, and meet store deadlines
Contribute to crafting a team environment that encourages sharing
Support team members in the daily execution of retail operations
Adhere to Crocs Asset Protection policies and procedures

Requirements

What you’ll need

Must be 18 years or older
4+ years of total retail experience, preferably with previous Store Manager experience
Proven leadership skills with the ability to challenge, empower, and drive team results
Strong communication skills (written and verbal)
A valid driver’s license and clean driving record may be required
Desire to succeed in a high-growth, fast-paced retail environment
Flexibility in work schedule including availability for nights, weekends, holidays, and extended hours

Benefits

Comp & perks

medical, dental, and vision coverage
life and AD&D insurance
short and long-term disability coverage
paid time off
participation in a 401k program that includes company match
employee assistance program
company incentive program
flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

retail experienceanalytical thinkingperformance metricsvisual presentationproduct flowreplenishmentoperational standardsasset protection

Soft Skills

leadershipcommunicationteamworkdelegationprioritizationflexibilityinclusivityconsumer service

Certifications

valid driver’s license