Manager, Retail Store

Crocs, Inc.

Manager of Retail Store leading a team to exceed sales and service metrics. Focused on delivering outstanding consumer service in a fast-paced retail environment.

Posted 4/3/2026full-timePrince William • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $34 per hourWebsite

About the role

Key responsibilities & impact

Deliver outstanding service to consumers using the C.H.A.R.M service model
Lead the store team in surpassing performance metrics including sales and consumer service
Apply analytical thinking & company reporting to find opportunities within the store
Coordinate, delegate, prioritize, and meet store deadlines while ensuring effective follow-up on daily activities
Support team members in the daily execution of retail operations

Requirements

What you’ll need

Must be 18 years or older
4+ years of total retail experience, preferably with previous Store Manager experience
Proven leadership skills with the ability to challenge, empower, and drive team results
Strong communication skills (written and verbal)
A valid driver’s license and clean driving record may be required
Flexibility in work schedule including availability for nights, weekends, holidays, and extended hours

Benefits

Comp & perks

Medical, dental, and vision coverage
Life and AD&D insurance
Short and long-term disability coverage
Paid time off
Employee assistance program
401k program with company match
Additional voluntary benefits

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipanalytical thinkingcommunicationdelegationprioritizationteam supportperformance metricsconsumer service

Certifications

valid driver’s license