Assistant Store Manager
Crocs, Inc.
full-time
Posted on:
Location Type: Office
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
JuniorMid-Level
About the role
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model
- Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers
- Leads the store team in meeting and exceeding performance metrics, including sales, consumer service and charms
- Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities
- Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
- Support team members in the daily execution of retail operations i.e., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Requirements
- 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles
- Proven leadership skills, with a drive to challenge, empower, and achieve team results
- Proven communication skills in local language and English (written and verbal) to successfully connect with store team, operations managers, district managers & corporate partners
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers
- Proficiency in MS Office and different POS systems
Benefits
- Employee discounts
- Career development programs
- Flexible hours
- Fun work environment
- Health and wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail experiencestore leadershipconsumer serviceproduct knowledgestock room managementinventory controlsales performance metricsPOS system managementpricing processesmarkdown processes
Soft skills
leadership skillscommunication skillsteam collaborationflexibilityproblem-solvingcustomer engagementrelationship buildingpassion for salesteam empowermentsuggestion sharing