Retail Store Manager
Crocs, Inc.
full-time
Posted on:
Location Type: Office
Location: Gretna • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Deliver outstanding service to our consumers using our C.H.A.R.M service model
- Lead the store team in surpassing performance metrics including sales, consumer service and charms
- Apply analytical thinking & company reporting to find opportunities within store
- Lead visual presentation, product flow, replenishment, and operational standards throughout the store
- Foster a welcoming, inclusive environment that engages promotes internal growth
- Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities
- Contribute to crafting a team environment that encourages sharing of suggestions and ideas
- Learn & assist in various departments including consumer service, product knowledge
- Support team members in the daily execution of retail operations
- Adhere to Crocs, Inc. Asset Protection policies and procedures
Requirements
- 4+ years of total retail experience, preferably with previous Store Manager experience.
- Proven leadership skills with the ability to challenge, empower, and drive team results
- Strong communication skills in English and local language (written and verbal)
- Proven success with setting and delivering store KPIs and building customer loyalty
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences
- Strong communication and interpersonal skills, building rapport with consumers and team members alike.
- Proficiency in MS Office and different POS systems
Benefits
- Employee discount
- Paid time off
- Health insurance
- Flexible schedule
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail experiencestore managementanalytical thinkingperformance metricsKPI settingcustomer loyaltyproduct knowledgeretail operationsvisual presentationoperational standards
Soft skills
leadershipcommunicationinterpersonal skillsteam buildingflexibilitydelegationprioritizationconsumer engagementproblem-solvinginclusive environment