Store Manager
Crocs, Inc.
full-time
Posted on:
Location Type: Office
Location: 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Deliver outstanding service to our consumers using our C.H.A.R.M service model
- Leads the store team in surpassing performance metrics including sales, consumer service and charms
- Apply analytical thinking & company reporting to find opportunities within store, empowering the team to make strategic decisions
- Lead visual presentation, product flow, replenishment, and operational standards throughout the store
- Foster a welcoming, inclusive environment that promotes internal growth and builds an external network of talent
- Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities
- Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
- Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assist in pricing and markdown processes seasonally, promote loyalty programs, maintain cleanliness and recovery standards etc.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Requirements
- 4+ years of total retail experience, preferably with previous Store Manager experience.
- Proven leadership skills with the ability to challenge, empower, and drive team results
- Strong communication skills in English and local language (written and verbal)
- Proven success with setting and delivering store KPIs and building customer loyalty
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- Strong communication and interpersonal skills
- A proactive approach to completing tasks efficiently and with attention to detail.
- Proficiency in MS Office and different POS systems
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail experiencestore managementKPI settinginventory controlstock replenishmentpricing processesmarkdown processesanalytical thinkingconsumer servicevisual presentation
Soft skills
leadershipcommunicationinterpersonal skillsteam empowermentflexibilityattention to detailproactive approachcustomer loyalty buildinginclusive environment fosteringstrategic decision making