Retail Store Manager
Crocs, Inc.
full-time
Posted on:
Location Type: Office
Location: Simpsonville • Kentucky • 🇺🇸 United States
Visit company websiteSalary
💰 $28 - $33 per hour
Job Level
Mid-LevelSenior
About the role
- Deliver outstanding service to our consumers using our V.I.B.E.S service model.
- Leads the store team in surpassing performance metrics including sales and consumer service.
- Apply analytical thinking & company reporting to find opportunities within the store, empowering the team to make strategic decisions.
- Lead visual presentation, product flow, replenishment, and operational standards throughout the store.
- Build foster a welcoming, inclusive environment that engages promotes internal growth, and builds an external network of talent.
- Coordinate, delegate, prioritize, and meet store deadlines while ensuring effective follow-up on daily activities.
- Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns.
- Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assisting in pricing and markdown processes seasonally, promoting loyalty programs, maintaining cleanliness and recovery standards, etc.
- Adhere to Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
Requirements
- Must be 18 years or older.
- 4+ years of total retail experience, preferably with previous Store Manager experience.
- Proven leadership skills with the ability to challenge, empower, and drive team results.
- Strong communication skills (written and verbal) to successfully connect with store team members, operations managers, district managers, and corporate partners.
- A valid driver’s license and clean driving record may be required.
- Desire to succeed in a high-growth, fast-paced retail environment.
- Flexibility in work schedule including availability for nights, weekends, holidays, and extended hours.
Benefits
- medical, dental, and vision coverage
- life and AD&D
- short and long-term disability coverage
- paid time off
- employee assistance
- 401k program that includes company match
- various additional voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail operationsinventory controlPOS system managementstock replenishmentpricing processesmarkdown processesanalytical thinkingperformance metricsvisual presentationproduct knowledge
Soft skills
leadershipcommunicationteam buildingdelegationorganizational skillsproblem-solvingflexibilitycustomer servicestrategic decision-makinginclusivity
Certifications
valid driver’s license