Senior Store Sales Associate
Crocs, Inc.
full-time
Posted on:
Location Type: Office
Location: Kuala Lumpur • 🇲🇾 Malaysia
Visit company websiteJob Level
Senior
About the role
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model
- Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
- Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Requirements
- Must be 18 years or older
- Possess at least SPM / O Level or above
- Minimum 1 to 2 years of working experience, preferably in retail.
- Fluent in English, proficiency of other language(s) will be an advantage.
- Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
- Desire to succeed in a high growth, fast-paced retail environment.
Benefits
- Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Point of Sale (POS) system managementstock replenishmentpricing processesmarkdown processesinventory controlcompliance proceduresconsumer serviceproduct knowledgevisual presentationstock room management
Soft skills
team collaborationleadershipcommunicationproblem-solvingcustomer serviceadaptabilitysuggestion sharingidea sharingconcern sharingsales-driven techniques
Certifications
SPMO Level