
Mobilization Data Manager
Critical Mass
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $78,900 - $109,150 per year
Tech Stack
About the role
- Design and build automated workflows connecting our core platforms (EveryAction, Mobilize, Airtable, Formstack).
- Audit current systems to identify bottlenecks and implement scalable solutions for high-volume mobilization moments and national days of action.
- Serve as the primary administrator for EveryAction and Mobilize.
- Execute routine data hygiene audits (de-duping, standardizing tagging), manage user permissions, and troubleshoot synchronization errors to ensure clean data for mobilization tracking.
- Create and maintain dashboards to provide Directors and Mobilization staff with real-time metrics on event capacity, shift recruitment, and action outcomes.
- Translate raw data into actionable insights for the Mobilization team.
- Triage and route internal data support requests via our help desk (Freshdesk), resolving straightforward data issues and troubleshooting integration failures for Mobilization staff.
- Train staff and mobilization leaders on data tools and best practices. Create and update "how-to" guides and documentation to empower non-technical staff to utilize data effectively for their events.
- Serve as the primary administrator for EveryAction and Mobilize. Execute routine data hygiene audits (de-duping, standardizing tagging), manage user permissions, and troubleshoot synchronization errors to ensure clean data for mobilization tracking.
Requirements
- 2-3 years experience as an administrator or power user of political technology such as EveryAction (VAN) and Mobilize.
- Workflow Automation Experience: Demonstrated success building complex bases in Airtable and designing logic-based forms/workflows in Formstack.
- Data Logic: Strong understanding of relational database concepts, unique identifiers, and data mapping.
- Problem-Solving: Strong ability to diagnose technical issues, troubleshoot integration failures, and devise creative solutions for data challenges.
- Communication: Experience explaining technical concepts to non-technical users and translating complex processes into simple documentation.
- Excel Proficiency: Strong comfort working with spreadsheets for data manipulation and reporting.
- Background in large-scale mobilization, rapid response, or volunteer coordination.
- Experience with help desk or ticketing systems (Freshdesk experience a plus).
- Basic knowledge of SQL or API integration tools (e.g., Zapier, Make).
Benefits
- Remote Work
- Professional development opportunities
- Health insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workflow automationdata hygiene auditsdata manipulationrelational database conceptsSQLAPI integrationExcel proficiencydata mappingtroubleshootingdata analysis
Soft Skills
problem-solvingcommunicationtrainingdocumentationtechnical supportcreative solutionsuser permissions managementdata insights translationteam collaborationnon-technical user support