Critical Mass

Mobilization Data Manager

Critical Mass

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $78,900 - $109,150 per year

Tech Stack

About the role

  • Design and build automated workflows connecting our core platforms (EveryAction, Mobilize, Airtable, Formstack).
  • Audit current systems to identify bottlenecks and implement scalable solutions for high-volume mobilization moments and national days of action.
  • Serve as the primary administrator for EveryAction and Mobilize.
  • Execute routine data hygiene audits (de-duping, standardizing tagging), manage user permissions, and troubleshoot synchronization errors to ensure clean data for mobilization tracking.
  • Create and maintain dashboards to provide Directors and Mobilization staff with real-time metrics on event capacity, shift recruitment, and action outcomes.
  • Translate raw data into actionable insights for the Mobilization team.
  • Triage and route internal data support requests via our help desk (Freshdesk), resolving straightforward data issues and troubleshooting integration failures for Mobilization staff.
  • Train staff and mobilization leaders on data tools and best practices. Create and update "how-to" guides and documentation to empower non-technical staff to utilize data effectively for their events.
  • Serve as the primary administrator for EveryAction and Mobilize. Execute routine data hygiene audits (de-duping, standardizing tagging), manage user permissions, and troubleshoot synchronization errors to ensure clean data for mobilization tracking.

Requirements

  • 2-3 years experience as an administrator or power user of political technology such as EveryAction (VAN) and Mobilize.
  • Workflow Automation Experience: Demonstrated success building complex bases in Airtable and designing logic-based forms/workflows in Formstack.
  • Data Logic: Strong understanding of relational database concepts, unique identifiers, and data mapping.
  • Problem-Solving: Strong ability to diagnose technical issues, troubleshoot integration failures, and devise creative solutions for data challenges.
  • Communication: Experience explaining technical concepts to non-technical users and translating complex processes into simple documentation.
  • Excel Proficiency: Strong comfort working with spreadsheets for data manipulation and reporting.
  • Background in large-scale mobilization, rapid response, or volunteer coordination.
  • Experience with help desk or ticketing systems (Freshdesk experience a plus).
  • Basic knowledge of SQL or API integration tools (e.g., Zapier, Make).
Benefits
  • Remote Work
  • Professional development opportunities
  • Health insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
workflow automationdata hygiene auditsdata manipulationrelational database conceptsSQLAPI integrationExcel proficiencydata mappingtroubleshootingdata analysis
Soft Skills
problem-solvingcommunicationtrainingdocumentationtechnical supportcreative solutionsuser permissions managementdata insights translationteam collaborationnon-technical user support