Critical Manufacturing

Support Engineer

• Lead deployments of MES and application environments
• Execute remote installations of MES environments and applications
• Validate pre‑conditions, dependencies, and compatibility before deployment
• Ensure smooth, structured, and auditable installation flows
• Manage environment governance and access
• Control and grant access according to governance policies
• Enforce environmental limits, quotas, and expiration rules
• Ensure secure and compliant access workflows across teams and customers
• Optimize and scale MES environments
• Monitor resource consumption (CPU, memory, storage, cluster health)
• Identify scaling needs and perform capacity adjustments
• Guarantee highly stable, performant and cost‑efficient environments
• Deploy and support solutions in DMZ environments
• Execute deployments in DMZ or restricted network zones
• Validate firewall, routing, reverse proxy and TLS configurations
• Ensure ongoing availability, compliance, and secure connectivity
• Troubleshoot complex deployment issues
• Investigate problems using logs, containers, pods, events, and system traces
• Collaborate with engineering, SRE, and infrastructure teams when required
• Resolve installation and post‑installation issues with a root‑cause mindset rather than temporary workarounds
• Provide infrastructure consulting
• Advise partners and customers on best practices for infrastructure, virtualization, container platforms, and network setups
• Clarify responsibilities between internal teams, integrators, and customers to reduce risks and deployment delays
• Drive continuous improvement
• Document lessons learned and corrective/preventive actions
• Contribute to internal knowledge bases, troubleshooting playbooks, and evolving best practices
• Help improve automation, observability, and deployment tooling

Deployment Support Engineer

Content Marketing Manager

• Manage the content calendar and track progress of deliverables
• Organize content repositories and publish approved content across channels
• Write and adapt a variety of content formats (e.g., blog posts, emails, social media)
• Edit and optimize content for SEO and brand consistency
• Ensure visual assets follow brand guidelines and are optimized for digital use
• Maintain brand voice and tone across all content
• Support content audits and updates to guidelines as needed
• Stay informed on trends in smart manufacturing and Industry 4.0
• Support sales enablement with collateral such as pitch decks and solution briefs

Deployment Support Engineer

Content Specialist