Mid-Market Customer Account Executive

Criteria Corp

Mid-Market Customer Account Executive responsible for renewals and expansions within mid-market customer base. Collaborating with Customer Success to drive value realization and revenue growth.

Posted 5/23/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Own renewal and expansion outcomes for a defined portfolio of mid-market customers, achieving quarterly and annual GRR/NRR targets.
Identify whitespace opportunities and lead commercial conversations around product expansions such as IIQ, Develop, or multiyear upgrades.
Collaborate with Customer Success to align on customer health, usage trends, and risk mitigation plans.
Execute renewal playbooks and manage all aspects of pricing, packaging, and negotiation in partnership with Legal and Finance.
Maintain accurate pipeline hygiene, renewal forecasts, and opportunity management in Salesforce.
Lead value-focused discussions with decision makers and champions to reinforce ROI and justify expansion.
Provide customer insights and competitive feedback to help evolve go-to-market strategy and product positioning.

Requirements

What you’ll need

5 years of experience in SaaS Account Management or Renewal Sales roles with a proven record of exceeding retention and upsell targets.
Strong commercial and negotiation skills; comfortable navigating procurement and multistakeholder buying cycles.
Experience driving revenue growth within mid-market segments; HR Tech or Talent Solutions background a plus.
Consultative, data-driven approach with ability to articulate value and business outcomes to senior HR and operations leaders.
Highly organized and accountable with strong forecasting discipline and cross-functional collaboration skills.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Criteria Corp Website LinkedIn All Job Openings 51 - 200 employees Founded 2006 👥 HR Tech ☁️ SaaS 🏢 Enterprise 💰 Private Equity Round on 2019-05 HR Tech
SaaS
Enterprise Criteria Corp is a company that specializes in talent acquisition and management through its Talent Success Platform. They offer a comprehensive suite of tools designed to improve hiring outcomes and enhance the candidate experience. Their services include cognitive aptitude and personality assessments, emotional intelligence tests, and game-based interviews to simplify the recruitment process and predict candidate success. By providing tools that foster teamwork and communication, Criteria Corp aims to optimize team performance and employee growth. Trusted by over 4,000 companies, their platform promises a significant reduction in turnover, improved time to hire, and greater hiring success. Mid-Market Customer Account Executive Job not on LinkedIn 🔥 2 minutes ago 🏄 California – Remote 💵 $75k - $80k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍💼 Account Executive Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own renewal and expansion outcomes for a defined portfolio of mid-market customers, achieving quarterly and annual GRR/NRR targets.
Identify whitespace opportunities and lead commercial conversations around product expansions such as IIQ, Develop, or multiyear upgrades.
Collaborate with Customer Success to align on customer health, usage trends, and risk mitigation plans.
Execute renewal playbooks and manage all aspects of pricing, packaging, and negotiation in partnership with Legal and Finance.
Maintain accurate pipeline hygiene, renewal forecasts, and opportunity management in Salesforce.
Lead value-focused discussions with decision makers and champions to reinforce ROI and justify expansion.
Provide customer insights and competitive feedback to help evolve go-to-market strategy and product positioning. 🎯 Requirements
5 years of experience in SaaS Account Management or Renewal Sales roles with a proven record of exceeding retention and upsell targets.
Strong commercial and negotiation skills; comfortable navigating procurement and multistakeholder buying cycles.
Experience driving revenue growth within mid-market segments; HR Tech or Talent Solutions background a plus.
Consultative, data-driven approach with ability to articulate value and business outcomes to senior HR and operations leaders.
Highly organized and accountable with strong forecasting discipline and cross-functional collaboration skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Enterprise Account Executive 🔥 20 minutes ago Contruent 201 - 500 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Enterprise Account Executive targetting strategic named accounts for business growth in capital construction. Partnering with teams to identify opportunities and deliver measurable outcomes. 🇺🇸 United States – Remote 💵 $250k - $300k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍💼 Account Executive Account Executive 🔥 1 hour ago Trimble Inc. 10,000+ employees Website LinkedIn All Job Openings Account Executive driving sales growth and expanding Trimble's market share within designated regions. Key responsibilities include strategic account management, business development, and transitioning customers to subscription models. 🇺🇸 United States – Remote 💵 $91.4k - $128.9k / year 💰 Post-IPO Debt on 2022-12 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍💼 Account Executive Senior Sales Executive – Retail Solutions 🔥 1 hour ago SGS 10,000+ employees 📋 Compliance ☁️ SaaS Website LinkedIn All Job Openings Driving revenue growth and managing strategic relationships within global accounts for SGS. Developing and executing strategies aligned with business objectives in the TIC industry. 🇺🇸 United States – Remote 💵 $100k - $140k / year ⏰ Full Time 🟠 Senior 🧑‍💼 Account Executive 🦅 H1B Visa Sponsor Field Sales Representative 🔥 1 hour ago Monogram Health 1001 - 5000 ⚕️ Healthcare Insurance 🤝 B2B 👥 B2C Website LinkedIn All Job Openings Field Sales Representative engaging face-to-face with high-risk patients for Monogram Health. Conducting outreach, scheduling visits, and driving outreach strategies to meet sales targets. 🇺🇸 United States – Remote 💵 $65k - $130k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍💼 Account Executive Field Sales Representative 🔥 1 hour ago Monogram Health 1001 - 5000 ⚕️ Healthcare Insurance 🤝 B2B 👥 B2C Website LinkedIn All Job Openings Field Sales Representative engaging Monogram-eligible high-risk patients through face-to-face outreach. Educating patients about healthcare options and services to improve their health. 🇺🇸 United States – Remote 💵 $65k - $130k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍💼 Account Executive View More Account Executive Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

SaaS Account ManagementRenewal SalesRevenue GrowthForecastingNegotiationPipeline ManagementOpportunity ManagementData AnalysisCustomer InsightsProduct Positioning

Soft Skills

Commercial SkillsNegotiation SkillsOrganizational SkillsAccountabilityCross-Functional CollaborationConsultative ApproachCommunication SkillsRisk MitigationValue ArticulationRelationship Management