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Senior Manager, IT Operations, Cybersecurity, Compliance
CristcotSenior Manager of IT Operations overseeing Microsoft cloud administration and cybersecurity at Cristcot. Manage operations, vendor relations, and ensure compliance in IT environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing IT operations, including Microsoft Entra ID, Intune, and Defender, while ensuring compliance with GxP requirements. Proven ability to enhance security posture and manage identity and access controls effectively.
Highest-signal resume keywords
Microsoft Entra ID AdministrationMicrosoft Intune ManagementCybersecurity Controls ExperienceSharePoint Online AdministrationPowerShell Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT Operations ManagementEndpoint ManagementIdentity and Access ManagementMultifactor AuthenticationConditional AccessApplication DeploymentSecurity BaselinesIncident ResponseVulnerability ManagementTroubleshooting
Soft Skills
Problem-SolvingDocumentationCommunication
Tools & Technologies
Microsoft 365Microsoft DefenderSharePoint OnlineExchange OnlineTeamsOneDriveAutopilot
Industry Keywords
GxP RequirementsManaged Service ProviderCybersecurityComplianceGovernance
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Lead day-to-day IT operations and maintain a secure, compliant, and reliable technology environment.
- Administer, configure, and troubleshoot Microsoft Entra ID, Intune, Defender, SharePoint Online, and related Microsoft 365 services.
- Oversee Cristcot’s Managed Service Provider and other technology vendors.
- Drive execution, resolve issues, improve processes, and ensure technology enables business.
- Manage identity and access controls, including multifactor authentication, Conditional Access, privileged roles, single sign-on, guest access, and user lifecycle management.
- Manage Intune device enrollment, Autopilot, compliance policies, configuration profiles, application deployment, security baselines, and update policies.
- Investigate Microsoft Defender alerts and coordinate security remediation.
- Administer SharePoint sites, permissions, external sharing, governance, and access issues.
- Lead operational cybersecurity activities and continuously improve Cristcot’s security posture.
- Ensure IT processes and controls support applicable GxP requirements and company quality standards.
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field, or equivalent education and experience.
- 8+ years of progressively responsible experience in IT operations, infrastructure, Microsoft cloud administration, endpoint management, or cybersecurity.
- Demonstrated recent hands-on administration experience with: Microsoft Entra ID, Microsoft Intune, Microsoft Defender, SharePoint Online, Exchange Online, Teams and OneDrive.
- Strong knowledge of Conditional Access, multifactor authentication, privileged access, enterprise applications, single sign-on, and guest-user governance.
- Strong knowledge of Intune device management, Autopilot, compliance policies, configuration profiles, application deployment, and security baselines.
- Experience investigating and remediating Microsoft Defender alerts.
- Experience administering SharePoint permissions, external sharing, site configuration, and governance.
- Experience using PowerShell and administrative tools to troubleshoot Microsoft environments.
- Experience managing MSPs and third-party technology vendors.
- Experience with cybersecurity controls, vulnerability management, incident response, and endpoint security.
- Strong troubleshooting, problem-solving, documentation, and communication skills.
- Ability to travel 10-15%, as needed.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options