Director – Payer National Accounts, East

Cristcot

Driving national account strategy as a key leader for Payer relationships in a biotech firm. Responsible for negotiating and executing strategies to enhance product access and patient adoption.

Posted 7/25/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in national account management, particularly with Payer GPOs, PBMs, and National Health Plans, while effectively negotiating complex agreements and developing strategic business plans. Strong ability to collaborate across multiple functions to drive market access and maximize utilization.

Highest-signal resume keywords

National Account ManagementPayer GPO NegotiationMarket Access StrategyHealthcare Contracting DynamicsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Formulary Access StrategyRebate Agreement ManagementValue-Based AgreementsFinancial Implications EvaluationContract Strategy Development

Soft Skills

Interpersonal CommunicationVerbal CommunicationWritten CommunicationCross-Functional InfluenceCustomer Relationship Building

Certifications & Qualifications

Bachelor's DegreeMBAMPHPharmD

Industry Keywords

PharmaceuticalBiotechnologySpecialty PharmaceuticalHealthcare OrganizationsPayer Coverage Policies

About the role

Key responsibilities & impact

The Director / Senior Director, Payer National Accounts, will be a critical commercial leader responsible for developing and executing the company's national account strategy.
Lead relationships and negotiations with key healthcare stakeholders including Payer (GPOs), Pharmacy Benefit Managers (PBMs), and National Health Plans.
Establish and manage executive-level relationships with key stakeholders across PBMs, GPOs, national and regional payers, specialty pharmacies.
Identify, prioritize, and secure formulary access opportunities that align with corporate objectives.
Serve as the primary commercial lead for assigned national accounts, creating account-specific business plans and performance objectives.
Lead negotiations and management of rebate, formulary, and value-based agreements with PBMs and health plans.
Collaborate with Pricing, Market Access, Finance, Legal, and Compliance teams to develop contract strategies and evaluate financial implications.
Monitor payer coverage policies, competitive dynamics, and market trends to proactively adjust account strategies.
Support pull-through initiatives to maximize access and utilization within contracted organizations.
Serve as a key contributor to launch planning and commercialization efforts.
Collaborate closely with Commercial, Medical Affairs, Trade, Supply Chain, Finance, Legal, Compliance, and Executive Leadership teams.

Requirements

What you’ll need

Bachelor's degree required; advanced degree (MBA, MPH, PharmD, or related field) preferred.
10+ years of progressive experience in pharmaceutical, biotechnology, specialty pharmaceutical, or healthcare organizations; 505(b)(2) experience and/or drug delivery device experience preferred
Minimum 5+ years of direct national account management experience with responsibility for Payer GPOs, PBMs, National Health Plans (to include government payers VA, DoD, and Medicaid).
Outstanding customer relationships, interpersonal, and verbal / written communication skills, with established ability to effectively work with diverse audiences and influence cross-functionally.
Demonstrated success negotiating complex Payer GPO, PBM, and National Health Plan agreements.
Strong understanding of market access, payer, reimbursement, and healthcare contracting dynamics.

Benefits

Comp & perks

Approximately 40–60% travel, including customer meetings, industry conferences, and internal planning sessions.