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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing IT relationships within Commercial and Medical Affairs, with a strong focus on Salesforce Life Sciences Cloud and Veeva PromoMats. Capable of translating business needs into effective technology solutions while ensuring compliance and operational efficiency.
Highest-signal resume keywords
IT Business Relationship ManagementSalesforce Life Sciences CloudVeeva PromoMatsProject ManagementStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Information TechnologyComputer ScienceInformation SystemsProject PlanningBudget ManagementResource ManagementRisk MitigationData IntegrationCompliance AssuranceVendor Management
Soft Skills
CommunicationChange ManagementStakeholder EngagementProblem SolvingPrioritization
Tools & Technologies
Salesforce CRMVeeva PromoMatsVodoriCommercial Technology RoadmapEnterprise Systems
Industry Keywords
PharmaceuticalBiotechnologyLife SciencesCommercial AffairsMedical AffairsProduct LaunchPromotional Review
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Serve as the primary IT relationship manager for Commercial and Medical Affairs.
- Develop a strong understanding of business strategies, operational processes, product launch priorities, and technology needs.
- Translate business objectives and requirements into practical, scalable, and supportable technology solutions.
- Develop and maintain the Commercial technology roadmap in alignment with organizational priorities.
- Provide technology recommendations that improve business performance, user experience, compliance, and operational efficiency.
- Provide IT oversight for Salesforce Life Sciences Cloud capabilities supporting Sales, Marketing, and Medical functions.
- Partner with Commercial, Medical, Regulatory, Quality, and Legal stakeholders to prepare for and lead the future migration to Veeva PromoMats.
- Ensure Commercial platforms are integrated appropriately with data, analytics, content, identity, and other enterprise systems.
- Lead Commercial technology initiatives from business case development and requirements definition through implementation, validation, deployment, and support.
- Develop project plans, budgets, resource requirements, status reporting, and risk mitigation strategies.
- Manage relationships with software vendors, implementation partners, consultants, and managed service providers.
- Support computer system validation and assurance activities where required.
- Serve as the primary IT escalation point for Commercial and Medical Affairs application issues.
Requirements
What you’ll need- Bachelor's degree in information technology, Computer Science, Information Systems, Business, or related discipline.
- 7+ years of experience supporting Commercial, Medical Affairs, or related functions within the pharmaceutical, biotechnology, or life sciences industry.
- Experience serving as an IT Business Relationship Manager, IT Business Partner, Product Owner, or similar business-facing technology role.
- Strong understanding of pharmaceutical Commercial, Medical, Marketing, Sales, promotional review, and product launch processes.
- Experience implementing, supporting, or governing Salesforce CRM platforms; experience with Salesforce Life Sciences Cloud is strongly preferred.
- Experience with promotional materials review and approval platforms, preferably Veeva PromoMats, Vodori, or similar solutions.
- Strong project management, vendor management, stakeholder engagement, communication, and change management skills.
- Ability to manage multiple priorities and operate effectively in a fast-paced, growing organization.
- Ability to travel 10-15%.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off