Vice President – Commercial Operations

Cristcot

Vice President, Commercial Operations at Cristcot focusing on strategic commercial operations in biopharma industry. Leading cross-functional initiatives and ensuring operational readiness for product launches.

Posted 5/13/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Lead the development and execution of the commercial operations strategy aligned with corporate and commercial objectives.
Build and operationalize launch readiness plans to support the company’s first and future product launches.
Partner with Commercial leadership to support annual brand planning, strategic planning, and long-range commercial forecasting.
Ensure operational readiness across sales, marketing, market access, patient services, and analytics functions.
Establish scalable infrastructure, processes, governance, and KPIs to support commercial growth.
Design and optimize field force infrastructure including territory alignment, targeting, call planning, deployment strategy, and performance management.
Lead incentive compensation design and administration while ensuring compliance and alignment with business objectives.
Oversee CRM systems, commercial platforms, dashboards, and reporting tools to support field execution and customer engagement.
Develop sales enablement capabilities and operational processes to maximize field effectiveness and customer experience.
Build and lead commercial analytics capabilities including forecasting, market research, competitive intelligence, and performance reporting.
Establish executive dashboards and reporting processes to support data-driven decision making.
Oversee implementation and optimization of commercial systems and technologies, including CRM, data warehouses, analytics platforms, and digital engagement tools.
Ensure strong data governance, operational efficiency, and business continuity across commercial systems and processes.
Serve as a strategic partner to the Chief Commercial Officer and Commercial Leadership Team.

Requirements

What you’ll need

Bachelor’s degree required; MBA, PharmD, MPH, or other advanced degree preferred.
12–15+ years of progressive experience in biotechnology, pharmaceutical, or specialty healthcare organizations.
Minimum 7+ years of leadership experience within commercial operations, sales operations, analytics, or related commercial functions.
Proven experience supporting successful product launches, preferably within specialty pharma, rare disease, oncology, immunology, or other specialty markets.
Experience building commercial infrastructure and capabilities within emerging biotech or high-growth organizations strongly preferred.
Deep expertise across commercial operations disciplines including: Forecasting and analytics, Sales operations and field effectiveness, CRM systems and commercial technologies, Incentive compensation, Market research and competitive intelligence, Launch excellence and operational readiness.
Strong understanding of the biopharma commercialization process and healthcare compliance environment.
Demonstrated ability to lead cross-functional initiatives in complex, matrixed organizations.
Strong strategic thinking, analytical problem-solving, and executive communication skills.
Proven ability to build and develop high-performing teams.
Entrepreneurial mindset with comfort operating in ambiguity and rapid-growth environments.
Ability to travel up to 30%

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial operations strategylaunch readiness plansbrand planninglong-range commercial forecastingfield force infrastructureincentive compensation designsales enablement capabilitiescommercial analyticsdata governanceoperational efficiency

Soft Skills

strategic thinkinganalytical problem-solvingexecutive communicationleadershipcross-functional initiative leadershipteam developmententrepreneurial mindsetadaptabilitycollaborationdecision making

Certifications

Bachelor's degreeMBAPharmDMPH