Ecommerce, Order Processing Coordinator

Cristaux

Sales Operations Coordinator supporting the sales team and managing the eCommerce database. Engaging with customers and collaborating with internal teams for efficient order processing and data management.

Posted 6/5/2026full-timeElk Grove Village • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $55,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Ensure exceptional customer experiences, fostering satisfaction and loyalty.
Serve as a bridge between customers and internal departments, ensuring seamless communication in regards to orders.
Engage as a point of contact for lower-tier customers for order renewals and order processing needs.
Provide lower-tier customers with creative solutions utilizing our eCommerce store.
Input, verify, and transfer customer and account information between the Trello system and Microsoft 365 Dynamics CRM.
Interact professionally with customers through written and verbal channels, delivering messaging concisely and professionally.
Proactively address customer issues and provide troubleshooting assistance.
Working closely with our Ecommerce & Sales Support Specialist to monitor additions and subtractions of skus on ecommerce.
Serve as the primary administrator for the eCommerce platform database, ensuring data accuracy and completeness across all product listings.
Enter new SKUs into the eCommerce platform and internal systems, ensuring all product attributes, descriptions, pricing, and imagery are accurate and complete.
Conduct regular audits of the eCommerce platform and internal product database to identify and resolve discrepancies, outdated listings, or missing information.

Requirements

What you’ll need

1–3 years of proven success in B2B sales support, customer service, or eCommerce operations.
Hands-on experience with eCommerce platforms and product database management (SKU entry, catalog audits, product data hygiene).
Proficiency in ERP and CRM systems; familiarity with Microsoft 365 Dynamics and Trello is a plus.
Strong communication, strategic thinking, analytical, and interpersonal skills.
Demonstrated ability to collaborate across departments.
Familiarity with order management programs.
Basic marketing knowledge and experience is desired, but not required.
Understanding of the promotional products industry is extremely helpful.
An appreciation for design and manufacturing is a plus.
Bachelor’s Degree preferred.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Cristaux Website LinkedIn All Job Openings - employees Ecommerce, Order Processing Coordinator Job not on LinkedIn 🔥 50 minutes ago 🏢🏡 Elk Grove Village – Hybrid 💵 $50k - $55k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛍️ E-commerce Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Ensure exceptional customer experiences, fostering satisfaction and loyalty.
Serve as a bridge between customers and internal departments, ensuring seamless communication in regards to orders.
Engage as a point of contact for lower-tier customers for order renewals and order processing needs.
Provide lower-tier customers with creative solutions utilizing our eCommerce store.
Input, verify, and transfer customer and account information between the Trello system and Microsoft 365 Dynamics CRM.
Interact professionally with customers through written and verbal channels, delivering messaging concisely and professionally.
Proactively address customer issues and provide troubleshooting assistance.
Working closely with our Ecommerce & Sales Support Specialist to monitor additions and subtractions of skus on ecommerce.
Serve as the primary administrator for the eCommerce platform database, ensuring data accuracy and completeness across all product listings.
Enter new SKUs into the eCommerce platform and internal systems, ensuring all product attributes, descriptions, pricing, and imagery are accurate and complete.
Conduct regular audits of the eCommerce platform and internal product database to identify and resolve discrepancies, outdated listings, or missing information. 🎯 Requirements
1–3 years of proven success in B2B sales support, customer service, or eCommerce operations.
Hands-on experience with eCommerce platforms and product database management (SKU entry, catalog audits, product data hygiene).
Proficiency in ERP and CRM systems; familiarity with Microsoft 365 Dynamics and Trello is a plus.
Strong communication, strategic thinking, analytical, and interpersonal skills.
Demonstrated ability to collaborate across departments.
Familiarity with order management programs.
Basic marketing knowledge and experience is desired, but not required.
Understanding of the promotional products industry is extremely helpful.
An appreciation for design and manufacturing is a plus.
Bachelor’s Degree preferred. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

eCommerce operationsproduct database managementSKU entrycatalog auditsproduct data hygieneorder managementtroubleshootingdata accuracydata completenesscustomer information transfer

Soft Skills

communicationstrategic thinkinganalytical skillsinterpersonal skillscollaboration

Certifications

Bachelor’s Degree