Crisp Professional Development

Manager, Legal Technology and Analytics

Crisp Professional Development

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Azure

About the role

  • Litify / Salesforce Optimization: Lead configuration, workflow improvements, reporting enhancements, and user support to ensure the platform aligns with firm operations and performance goals.
  • Reporting & Analytics: Develop and maintain dashboards and executive-level reporting frameworks that provide visibility into operational KPIs and case performance.
  • Data Management & Governance: Pull, validate, reconcile, and consolidate data across systems while establishing best practices for data integrity and accuracy.
  • Microsoft & SharePoint Administration: Support and optimize SharePoint and Microsoft 365 tools (Teams, Outlook, OneDrive, etc.) to enhance collaboration and document management.
  • Azure & IT Infrastructure Support: Provide support within Azure environments and assist with broader IT systems to ensure stability, scalability, and security.
  • Systems Integration & Improvement: Identify opportunities to streamline processes, automate workflows, and improve cross-platform functionality.
  • Collaboration: Partner closely with the CTO and firm leadership to prioritize initiatives, and align systems with long-term firm strategy.

Requirements

  • Data Experience: Expert in pulling and reconciling data from varied systems; proficiency in crafting accurate and insightful reports.
  • Tool Proficiency: Knowledge of Microsoft 365, SharePoint, and Azure environments.
  • Behavioral Traits: Self-starter with a proactive approach, comfortable with ambiguity, and effective in communication with leadership.
  • Educational Background: Degree in Data Science, Mathematics, or a related field, preferred; certifications in data analytics or salesforce are a plus.
Benefits
  • Remote Flexibility: Option to work remotely full-time, accommodating diverse geographical preferences.
  • Year-End Bonus: Eligibility for an annual bonus contingent on performance and contribution to firm outcomes.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data managementdata governancereportinganalyticsdata reconciliationworkflow automationsystems integrationdashboard developmentdata integritydata analysis
Soft Skills
self-starterproactiveeffective communicationcollaborationcomfort with ambiguity
Certifications
data analytics certificationSalesforce certification