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Crisis Text Line

Learning Designer

Crisis Text Line

. Design and develop engaging, high-impact learning programs—not just individual courses .

Posted 4/21/2026full-timeRemote • California, Colorado, Connecticut, Florida, Illinois, Iowa, Maryland, Massachusetts, Missouri, Montana, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $67,452 - $75,768 per yearWebsite

About the role

Key responsibilities & impact
  • Design and develop engaging, high-impact learning programs—not just individual courses
  • Create content for new volunteer onboarding and ongoing education
  • Apply adult learning principles to create meaningful, memorable learning experiences
  • Develop structured learning journeys, assignments, and certification pathways
  • Continuously improve content through iteration, feedback, and evolving needs
  • Conduct learning needs analyses to inform program design
  • Define success metrics and evaluate learning effectiveness
  • Design assessments (formative and summative) that measure competency and readiness
  • Build scalable frameworks, templates, and standards for learning design
  • Play a key role in LMS migration and optimization
  • Design learning experiences directly within LMS platforms
  • Ensure content is accessible, well-structured, and scalable
  • Collaborate closely with clinical, learning & engagement, and subject matter expert teams
  • Translate complex or sensitive content into clear, engaging learning experiences
  • Partner with internal and external stakeholders to design and deliver programs
  • Manage projects end-to-end, including timelines, milestones, and communication

Requirements

What you’ll need
  • Demonstrated experience designing and delivering learning experiences or programs
  • Strong application of adult learning principles in practice
  • Experience using e-learning authoring tools (e.g., Articulate Storyline, Rise, or similar)
  • Experience working within or building content for learning management systems (LMS)
  • Understanding of accessibility standards and inclusive learning design
  • Experience creating or editing written, video, or multimedia content
  • Ability to develop visually engaging learning materials (e.g., Canva or similar tools)
  • Experience managing projects, timelines, and deliverables

Benefits

Comp & perks
  • Comprehensive medical, dental, and vision options that prioritize accessibility and financial peace of mind
  • Employer-funded HSA contributions
  • Generous PTO, sick time, and 19 paid holidays with a winter break
  • 12 weeks of fully paid parental leave after 26 consecutive weeks of service
  • Monthly internet and mental health stipends
  • Annual Wellness Stipend
  • Home office and professional development stipends
  • 403(b) retirement plan with employer contribution
  • Sabbatical after 3 years of service

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
learning program designadult learning principleslearning needs analysisassessment designcontent creationproject managementmultimedia content editingvisual learning material developmentLMS optimizationscalable learning frameworks
Soft Skills
collaborationcommunicationfeedback incorporationstakeholder partnershipiterationorganizationcreativityproblem-solvingadaptabilityattention to detail