Counselor

• Respond to callers on the 24/7 Crisis Lines and National Suicide Prevention Lifeline including calls from 988.
• Respond to callers on the After-Hours lines including contacting the on-call crisis worker for requests from hospitals, law enforcement agents, or jail facilities.
• Provide client centered coaching and advocacy to callers on how to navigate systems of care for themselves and their loved ones to minimize traumatic experiences and increase successful connection with community resources.
• Document crisis line hours via Time Log at the end of each shift.
• Document call notes for each and every call.
• Make outreach calls and referrals to CPS, APS, and emergency services in times of mandated reporting and imminent risk.

Crisis Line Phone Counselor

Licensed Professional Clinical Counselor, LPCC

Licensed Professional Clinical Counselor – Hybrid Role

Licensed Professional Clinical Counselor – Hybrid Role

Support Counselor