Manager, Small Business Sales

Crisis Prevention Institute

SMB Sales Manager leading Small Business sales team at Crisis Prevention Institute. Driving revenue growth and ensuring effective sales processes for pipeline management and customer acquisition.

Posted 6/13/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Lead, coach, and develop a team of Small Business Account Executives and Sales Development Representatives.
Drive achievement of SMB revenue, pipeline, and conversion targets.
Establish performance expectations and accountability around activity, pipeline creation, opportunity progression, and closed business.
Develop and pilot outbound prospecting strategies to supplement inbound lead generation and increase market penetration.
Design and refine territory, segmentation, and lead management strategies to maximize sales productivity.
Partner with Marketing to optimize lead flow, lead quality, campaign effectiveness, and handoff processes.
Collaborate with Revenue Operations to establish reporting, dashboards, forecasting, and performance analytics.
Monitor inbound lead response times, conversion rates, pipeline health, and sales cycle effectiveness.
Identify opportunities to expand SDR support and build scalable prospecting processes across multiple sales segments.
Conduct regular coaching sessions, call reviews, deal reviews, and pipeline inspections to improve individual and team performance.
Work cross-functionally with Product, Customer Success, Legal, Finance, and Marketing to remove obstacles and accelerate sales outcomes.
Contribute to overall sales strategy and serve as a leader in CPI's growth initiatives.
Perform other position-related duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in business, marketing, or a related field
1–3 years of proven success leading high‑performing sales teams, consistently exceeding quota and driving significant revenue growth
Demonstrated expertise in sales coaching, pipeline management, contract negotiation, revenue forecasting, and territory management
Proven ability to drive accountability and performance within a results-driven sales organization
Experience recruiting, developing, and retaining top sales talent in a fast-paced, growth-oriented environment
Strong operational discipline with experience leveraging CRM platforms, sales analytics, and forecasting tools to drive visibility and business performance
Excellent communication, presentation, and executive relationship-building skill
Exceptional leadership skills with the ability to inspire, coach, and elevate high-performing sales teams in a fast-paced, competitive environment
Strategic mindset with strong business acumen, sound judgment, and adaptability to evolving market dynamics
Outstanding communication, presentation, and negotiation skills, with the confidence to engage decision-makers and executive stakeholders at every level
Strong analytical and problem-solving abilities, leveraging data, pipeline insights, and market trends to drive sales strategy and performance improvement
Demonstrated ability to foster accountability, operational discipline, and consistent execution within a results-driven sales organization
Driven, resilient, and highly results-oriented, with a commitment to excellence, continuous improvement, and winning as a team.

Benefits

Comp & perks

Comprehensive compensation package
Comprehensive benefits package
401k
PTO
Health & Wellness Days
Paid Volunteer Time Off
Continuing education and training
Hybrid or remote work schedule
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales coachingpipeline managementcontract negotiationrevenue forecastingterritory managementoutbound prospecting strategieslead management strategiessales analyticsCRM platformsmarket penetration

Soft Skills

leadershipcommunicationpresentationrelationship-buildinganalytical skillsproblem-solvingstrategic mindsetadaptabilityoperational disciplineresults-oriented