Account Executive
Crisis Prevention Institute
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 per year
Job Level
Junior
About the role
- Champion strategic customer partnerships in the assigned territory, serving as the indispensable advisor and delivering lasting value to every customer.
- Serve as the principal representative of CPI for actual or potential customers.
- Accelerate business growth by uncovering and capitalizing on opportunities to expand existing accounts through strategic upselling and cross-selling of CPI’s programs, products, and services.
- Develop and execute strategic account plans to increase customer lifetime value.
- Elevate customer satisfaction and loyalty by implementing proactive strategies that reduce churn and maximize retention.
- Deliver compelling, solution-oriented presentations that address customer needs and showcase CPI’s unique value proposition.
- Maintain accurate records of all customer interactions and sales activities, leveraging CRM and sales tools for accurate tracking and forecasting.
- Partner with cross-functional teams, including marketing, product management, and customer care, to ensure seamless customer experiences and successful solution implementations.
- Provide actionable insights to leadership on industry trends, competitive activity, and client feedback to support strategic planning.
- Report regularly on sales performance, customer engagements, and pipeline progress to leadership.
- Represent CPI at trade shows, conferences, and other industry events to expand market presence and build valuable connections.
- Stay ahead of industry trends, competitive offerings, and regulatory requirements to position CPI competitively.
- Perform other position-related duties as assigned.
Requirements
- Bachelor’s degree in business, marketing, or related field
- One or more years of successful sales experience
- Proven experience in an account management, customer success, or ‘farmer’ sales role
- Familiarity with contract renewal and negotiation
- Proficiency with Microsoft Office suite and CRM platforms
- Residency within, and ability to travel throughout, the assigned territory
- Maintain a clean driving record
- Meet all Vendor Credentialing requirements to ensure unrestricted access to CPI customer sites, including valid identification, background checks, drug screening, and required immunizations (such as COVID-19), as specified by each customer
- Continuously uphold all credentialing standards throughout employment to support essential job functions
- Exceptional interpersonal, communication, and active listening skills with a genuine passion for helping customers succeed
- Strong analytical and problem-solving skills to understand customer challenges and provide consultative, effective solutions
- Motivated by stability, customer success, and loyalty rather than short-term closing targets
- Ability to think strategically and develop long-term account plans aligned with customer goals
Benefits
- $50,000 annual base
- On target earnings of $87,500 (base + uncapped commissions)
- Average first-year earnings of $65,000 - $80,000
- Annual company performance bonus
- Comprehensive benefits package
- 401k
- PTO
- Health & Wellness Days
- Paid Volunteer Time Off
- Continuing education and training
- Hybrid or remote work schedule
- Paternity Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceaccount managementcustomer successcontract renewalnegotiationanalytical skillsproblem-solving skillsstrategic planningcustomer engagementupselling
Soft skills
interpersonal skillscommunication skillsactive listeningcustomer loyaltystrategic thinkingmotivationpassion for customer successcollaborationpresentation skillsrelationship building
Certifications
Bachelor’s degreeVendor Credentialing requirementsbackground checksdrug screeningimmunizations