Staff Professional Services Consultant
Cribl
full-time
Posted on:
Location Type: Remote
Location: Sweden
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Job Level
About the role
- Demonstrate technical leadership and authority in the areas of observability and/or security.
- The opportunity to be the thought leader in driving complex deployments of Cribl products while working side by side with the customers to resolve their unique problems.
- Work with a team of incredibly talented and dedicated peers, all the way from Engineering, Sales Engineering, Support and Customer Success Engineers.
- Lead and execute complex customer engagements, serving as the technical authority, and ensuring successful architecture, design, development, deployment, operationalization, and documentation.
- Enhance Cribl's learning ecosystem by creating valuable resources such as best practice documentation, informative blog posts, comprehensive runbooks, engaging workshops, and effective customer training materials.
- Facilitating knowledge transfer, enablement, coaching, and mentoring for team members, customers, and/or partners.
- We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours
Requirements
- Minimum 5 years of hands-on experience in technical consulting or big data analytics, demonstrating proficiency in advanced technical concepts and methodologies.
- Extensive expertise in deploying and managing AWS/AZURE/GCP Cloud environments, including advanced configuration and optimization techniques.
- Exceptional command over Big Data Analytics tools such as Splunk, Elastic, Grafana, DataDog, Exabeam, and Azure Sentinel, with a deep understanding of their technical intricacies and practical applications.
- Proven track record of working with complex Enterprise applications, including proficiency in deploying and managing Kubernetes, Docker, and other automation technologies.
- In-depth knowledge and experience with both Unix and Windows operating systems, proficient in utilizing command line interfaces and GUIs to accomplish complex tasks.
- Proficient in scripting languages such as JavaScript, with recent experience developing scripts and automation workflows.
- Ability to effectively communicate and engage with a diverse range of stakeholders, including technical personnel like administrators, as well as executive-level partners, demonstrating strong interpersonal and presentation skills.
- Passionate about delivering exceptional customer experiences and solving complex technical challenges, consistently going above and beyond to meet and exceed customer expectations.
Benefits
- health, dental, vision, short-term disability, and life insurance
- paid holidays and paid time off
- fertility treatment benefit
- 401(k)
- equity
- eligibility for a discretionary company-wide bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
big data analyticsAWSAzureGCPKubernetesDockerJavaScriptSplunkElasticGrafana
Soft Skills
technical leadershipcommunicationinterpersonal skillspresentation skillscoachingmentoringproblem-solvingcustomer experienceknowledge transferteam collaboration