Salesforce Administrator

• Manage user accounts, security settings, roles, and permissions in Salesforce.
• Implement and maintain Salesforce customizations including custom fields/objects, layouts, workflows, process builder, flows, and validation rules.
• Implement and maintain system integrations with HubSpot, ZoomInfo, Outreach, Zendesk, Zoom, Chorus, Maxio and other systems.
• Maintain data integrity by regularly cleaning and validating data; perform regular audits.
• Implement process automation to streamline repetitive tasks.
• Manage and configure custom objects, fields, page layouts, and record types.
• Assist with pipeline management, lead routing, and forecasting; support onboarding and training of new Salesforce users.
• Collaborate with teams to assess performance and optimize lead management, account management, and activity tracking.
• Create and update simple dashboards and reports for sales and customer success teams; gather feedback from end users.
• Troubleshoot system issues and liaise with Salesforce support or third-party vendors; document workflows, configurations, and best practices.
• Stay updated on new Salesforce features and releases; identify opportunities for system enhancements and support development of user guides and training materials.

Salesforce Administrator

Salesforce Administrator

Senior Salesforce Administrator – 18-month contract

Salesforce Administrator, Service Cloud

Senior Salesforce Administrator