Dental Treatment Coordinator

CrewBloom

Dental Treatment Coordinator re-engaging Philippine patients for elective healthcare procedures. Addressing nonclinical barriers, coordinating financing and appointments, and escalating clinical questions to partner practices.

Posted 8/18/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient conversion and consultative sales within elective healthcare, with a focus on building trust and guiding patients through financing options and appointment scheduling. Proficient in maintaining detailed CRM records and liaising with clinical teams to address complex patient needs.

Highest-signal resume keywords

Patient ConversionConsultative SalesActive ListeningHealthcare CRM ProficiencyThird-Party Patient Financing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient ConversionConsultative SalesCustom Payment ArrangementsDental Treatment CoordinationSurgical CoordinationImplant CoordinationFertility ConsultingHigh-Ticket Case AcceptanceCRM Record MaintenanceFinancing Navigation

Soft Skills

Empathetic Phone PresenceExceptional CommunicationTrust-BuildingActive Listening

Tools & Technologies

Healthcare CRM SoftwarePractice Management SoftwareCareCreditLendingClubSunbit

Industry Keywords

Elective HealthcareDental ImplantsFull-Arch Case AcceptancePatient FinancingConsultative Sales

About the role

Key responsibilities & impact

Re-engage warm leads who completed consultations for high-value elective healthcare procedures but have not scheduled treatment
Conduct structured, active-listening calls to identify financial, emotional, timing, family, or provider-comparison barriers
Guide patients toward their next step without aggressive or high-pressure closing tactics
Liaise with client dental and medical practices to answer unresolved nonclinical questions
Coordinate financing options and rebook appointments
Recognize clinical questions or complex patient needs and escalate them to the practice’s clinical team
Maintain detailed CRM records of patient interactions, outcomes, and scheduled follow-ups

Requirements

What you’ll need

Proven track record in patient conversion, high-ticket case acceptance, or consultative sales within an elective healthcare setting
Direct experience as a Dental Treatment Coordinator, Implant Coordinator, Surgical/Plastic Surgery Coordinator, Hair Restoration Consultant, or Fertility Patient Consultant
Experience navigating third-party patient financing, including CareCredit, LendingClub, or Sunbit
Experience discussing custom payment arrangements
Flawless spoken and written English
Exceptional active listening skills
Warm, empathetic phone presence
Ability to close high-value cases through trust-building rather than pushy sales scripts
Preferred: experience with dental implant or full-arch case acceptance
Preferred: proficiency with healthcare CRMs and practice management software
Primary internet connection with a minimum speed of 15 Mbps
Backup internet connection with at least 10 Mbps, capable of supporting work during a power outage
Desktop or laptop with an Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or equivalent processor
Primary device with at least 8 GB RAM
Backup device meeting or exceeding Intel Core i3 performance and functional during power interruptions
Functioning webcam
Noise-canceling USB headset
Quiet, dedicated home office space
Smartphone for communication and verification purposes

Benefits

Comp & perks

Fun, inclusive, innovative culture
Professional growth support
Daily opportunities to learn, innovate, and excel
Career growth opportunities and resources
Work from home or any location of your choice
Flexible work environment
Work-life balance
No stressful commute