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About the role
Key responsibilities & impact- - Train and coach new and current employees in the Verification Department.
- - Administrative responsibilities related to verifications and submitting End of Day reports as may be required in support of management.
- - Conduct queue cleanup.
- - Perform Quality Assurance (QA) and WIP checks for all agents to ensure that processes are followed.
- - Assist hiring managers in the interviewing and hiring process.
- - Process verification files.
- - Perform other duties as assigned.
Requirements
What you’ll need- - 1-2 years of background experience with Verifications and Team lead.
- - Ability to maintain regular and punctual attendance.
- - Able to thrive in a fast-paced environment.
- - Able to quickly learn new software and use systems accurately.
- - You are a natural problem solver and are focused on creating solutions.
- - You can adapt quickly to a changing environment.
- - You work well independently but understand the importance of teamwork.
- - Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.
- **Preferred Qualifications:**
- - High School Diploma or equivalent required.
- - 1+ years experience in an office setting.
- - Working knowledge of G-Suite and Microsoft Office products.
- - Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM.
- - Ability to sit for extended periods.
- - Ability to be on the phone for extended periods.
- - Perform extensive internet and phone research.
Benefits
Comp & perks- - **Join Our Dynamic Team: **Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- - **Embrace the Opportunities: **Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- - **Limitless Career Growth: **Unlock a world of possibilities and resources to propel your career forward.
- - **Fast-Paced Thrills: **Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- - **Flexibility, Your Way: **Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- - **Work-Life Balance at Its Best: **Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
VerificationsQuality AssuranceWIP checksinternet researchtyping 45 WPM
Soft Skills
problem solvingadaptabilityteamworkverbal communicationwritten communication
Certifications
High School Diploma
