Security Dispatcher
CrewBloom
full-time
Posted on:
Location Type: Remote
Location: Philippines
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About the role
- Dispatch and coordinate security officers and patrol units
- Monitor alarms, cameras, radios, and communication systems
- Receive, document, and relay incident reports and service calls
- Maintain accurate logs of calls, incidents, and personnel activity
- Communicate effectively with clients, security staff, and supervisors
- Escalate emergencies according to company protocols
- Ensure compliance with company policies and procedures
- Provide professional customer service at all times
Requirements
- High school diploma or GED (required)
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Proficiency with computers and basic office software
- Ability to work 12-hour shifts, including nights, weekends, and holidays
- Professional demeanor and strong attention to detail
- Internet Connection: Primary internet connection with a minimum speed of 15 Mbps.
- Backup internet connection with at least 10 Mbps. Backup connection must be capable of supporting work during a power outage.
- Primary Device: Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
- A minimum of 8 GB RAM.
- Backup Device: Must meet or exceed the performance of an Intel Core i3 processor. Must be functional during power interruptions.
- A functioning webcam.
- A noise-canceling USB headset.
- A quiet, dedicated home office space.
- Peripherals and Workspace: A smartphone for communication and verification purposes.
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
incident reportinglog maintenancealarm monitoringcommunication systemscustomer servicemultitaskingoffice software proficiency
Soft Skills
verbal communicationwritten communicationattention to detailprofessional demeanor
Certifications
high school diplomaGED