Senior Communications Manager

Cresta

Senior Communications Manager responsible for earned media strategy and relationship-building with top-tier media. Engaging with executives and stakeholders to enhance communications for AI-driven customer experience company.

Posted 7/27/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $150,000 - $190,000 per yearWebsite

About the role

Key responsibilities & impact

Build and deepen relationships with top-tier business and tech journalists, editors, and podcasters
Drive earned media strategy for major announcements, including corporate news, partnerships, product milestones, and industry leadership moments
Prepare executives and subject matter experts for media and speaking engagements.
Partner cross-functionally with Marketing, Legal, HR, Product, and more to align communications with business objectives
Drive thought leadership that elevates Cresta
Spot emerging narratives in AI/CX/enterprise tech early and identify thought leadership and commentary opportunities
Draft communications materials, including press releases, presentations, blog posts, and social copy
Identify and secure meaningful industry awards and speaking opportunities

Requirements

What you’ll need

6+ years of progressive communications experience, with significant time in corporate communications roles at high-growth B2B AI/technology companies
Exceptional written and verbal communications skills: you are among the sharpest writers in any room, with the ability to adapt voice across audiences and formats
Sharp instincts for messaging and narrative: you know how to find the story inside any business update
Established relationships with journalists, editors, and podcasters covering enterprise tech and AI
Outstanding media skills: you have a pulse of the trending market topics and understand how to tap into those across traditional and emerging media
Strong project management skills; able to manage multiple high-priority workstreams simultaneously without sacrificing quality
Track record of partnering effectively with leaders across departments on high-priority initiatives
Comfort executing on a high volume of projects without a large supporting team

Benefits

Comp & perks

Medical, dental, and vision plans that are designed to fit you and your family’s needs.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Monthly gym & phone allowance
Work from home office stipend to help you succeed in a remote environment.
Lunches and dinners included for in-office employees via DoorDash