Workplace Experience Manager

Cresta

Oversee global workplace facilities operations and develop employee experience programs at Cresta. Leading strategy initiatives and ensuring efficient office environments across locations.

Posted 6/10/2026full-timeSan Francisco • California • 🇺🇸 United StatesSeniorLead💰 $140,000 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee the operations of all global Cresta offices, ensuring a consistent, high-quality workplace experience while balancing local needs and regional nuances.
Lead lease renewals, expansions, and new site acquisitions in partnership with Finance and Legal, ensuring our workplace footprint supports business growth.
Develop and execute a comprehensive workplace strategy that aligns physical spaces, employee experience programs, and business needs as the company scales. Lead office build-outs, renovations, and improvement projects from planning through execution, ensuring projects remain on schedule and within budget.
Build strong partnerships with property managers, landlords, and service providers to ensure our offices operate efficiently and effectively.
Own Cresta's global workplace safety strategy, including emergency preparedness, site-specific safety programs, and regulatory compliance. Partner across the business to ensure workplace safety requirements, accommodations, accessibility considerations, and employee support needs are appropriately addressed across all office locations.
Oversee catering, food and beverage programs, badge access systems, physical security, and vendor relationships.
Partner closely with the Chief of Staff and Leadership Team to support the operational needs of Cresta headquarters.
Own and evolve workplace and employee experience programs, including recognition initiatives, Operating Principles Awards, employee gifting, office activations, onboarding support, and other programs that strengthen culture, connection, and engagement.
Partner with the Administrative Team, People Team, site leads, and other stakeholders to execute employee events, company celebrations, leadership visits, customer visits, and other key company moments.
Maintain and continuously improve workplace communications, documentation, and internal resources that help employees navigate office spaces, workplace programs, and services.
Manage workplace and employee experience vendors, platforms, and systems that support employee engagement and day-to-day operations.

Requirements

What you’ll need

7+ years leading global workplace experience, facilities, office operations, employee experience, or related functions, preferably within a high-growth technology environment.
This is a Bay Area-based role requiring a strong in-office presence across both our San Francisco and Sunnyvale offices. You are expected to work onsite three days per week, typically split between our San Francisco and Sunnyvale offices.
Working knowledge of workplace safety requirements, accommodations, accessibility considerations, and employee support needs.
Experience supporting multiple offices, regions, or distributed teams, with the ability to balance global consistency and local employee needs.
Demonstrated ability to navigate sensitive workplace situations with professionalism, discretion, empathy, and sound judgment.
Strong communication and stakeholder management skills with the ability to effectively partner with executives, managers, employees, and external vendors.
Proven track record of navigating commercial real estate contracts and managing multi-million dollar budgets.
Exceptional project management skills with experience leading complex cross-functional initiatives. Able to seamlessly transition between strategic planning, operational execution, and issue resolution while maintaining attention to detail.

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for on-site employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbudget managementcommercial real estate contractsworkplace safety requirementsemployee experience programsoffice build-outsrenovationsvendor managementoperational executionstrategic planning

Soft Skills

communicationstakeholder managementprofessionalismdiscretionempathysound judgmentattention to detailpartnership buildingleadershipproblem-solving