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About the role
Key responsibilities & impact- Own the relationship with Cresta’s Partners and work with the internal Partner Team.
- Ensure partners are enabled, technically equipped, and positioned to successfully deliver joint solutions to customers.
- Act as a trusted advisor for our partners, guiding them toward investing in and building a Cresta partner program.
- Serve as a trusted advisor and platform expert, connecting technical capabilities to strategic business outcomes for partners and customers.
- Drive partner success through executive presentations, solution demonstrations, and technical presales support.
- Develop scalable messaging, enablement content, and solution frameworks that accelerate partner-led revenue growth.
- Cultivate trusted relationships with strategic partners including GSIs, BPOs, and technology partners.
- Influence and align stakeholders across Partner Sales, Direct Sales, Partner Enablement, Product, and Solution Engineering to execute and scale Cresta's partner strategy.
Requirements
What you’ll need- 10+ years of experience in customer-facing roles, including 5+ years in technical pre-sales within high-growth SaaS or AI environments.
- 5+ years of experience working in the Contact Center space
- Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
- Demonstrated ability to develop deep platform expertise and engage effectively with both technical and executive audiences.
- Ability to translate business requirements into technical solutions.
- Proven ability to work cross-functionally with Sales, Product, and Engineering teams.
- Excellent communication skills — able to explain complex technical concepts clearly to diverse audiences.
- Strong project management and organizational skills.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Cresta Website LinkedIn All Job Openings 51 - 200 employees ☁️ SaaS 🤖 Artificial Intelligence 🏢 Enterprise SaaS
- Artificial Intelligence
- Enterprise Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail. Principal Partner Solutions Consultant Job not on LinkedIn 🔥 10 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 💻 Solutions Engineer 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Own the relationship with Cresta’s Partners and work with the internal Partner Team.
- Ensure partners are enabled, technically equipped, and positioned to successfully deliver joint solutions to customers.
- Act as a trusted advisor for our partners, guiding them toward investing in and building a Cresta partner program.
- Serve as a trusted advisor and platform expert, connecting technical capabilities to strategic business outcomes for partners and customers.
- Drive partner success through executive presentations, solution demonstrations, and technical presales support.
- Develop scalable messaging, enablement content, and solution frameworks that accelerate partner-led revenue growth.
- Cultivate trusted relationships with strategic partners including GSIs, BPOs, and technology partners.
- Influence and align stakeholders across Partner Sales, Direct Sales, Partner Enablement, Product, and Solution Engineering to execute and scale Cresta's partner strategy. 🎯 Requirements
- 10+ years of experience in customer-facing roles, including 5+ years in technical pre-sales within high-growth SaaS or AI environments.
- 5+ years of experience working in the Contact Center space
- Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
- Demonstrated ability to develop deep platform expertise and engage effectively with both technical and executive audiences.
- Ability to translate business requirements into technical solutions.
- Proven ability to work cross-functionally with Sales, Product, and Engineering teams.
- Excellent communication skills — able to explain complex technical concepts clearly to diverse audiences.
- Strong project management and organizational skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Staff Solutions Engineer – Manhattan Active Warehouse Management 🕒 Yesterday CVS Health 10,000+ employees ⚕️ Healthcare Insurance 🛒 Retail 🧘 Wellness Website LinkedIn All Job Openings Staff Solutions Engineer leading software engineering projects to enhance Supply Chain operations. Join CVS Health to architect and deliver impactful solutions with Manhattan Active Warehouse Management. 🇺🇸 United States – Remote 💵 $106.6k - $284.3k / year ⏰ Full Time 🔴 Lead 💻 Solutions Engineer AWS Cloud Distributed Systems Google Cloud Platform Java Jenkins Python SQL Microsoft Dynamics 365 Business Central Solution Architect 🕒 2 days ago Western Computer 51 - 200 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings BC Solution Architect designing, implementing, and ensuring solution integrity for Business Central at Western Computer. Leading teams and advising clients on system implementations and best practices. 🇺🇸 United States – Remote 💵 $140k - $160k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💻 Solutions Engineer Solution Architect 🕒 2 days ago Ulteig 1001 - 5000 ⚡ Energy Website LinkedIn All Job Openings Solution Architect designing high-performance software applications for digital transformation at Ulteig. Collaborating with various engineering teams to align architecture decisions and deliver quality solutions. 🇺🇸 United States – Remote 💵 $126.4k - $164.3k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💻 Solutions Engineer 🦅 H1B Visa Sponsor JavaScript Microservices Python SDLC TypeScript .NET AWS Solutions Architect – Migration and Modernization 🕒 2 days ago Cloudelligent 51 - 200 ☁️ SaaS 💳 Fintech Website LinkedIn All Job Openings Solutions Architect designing, selling, and delivering secure AWS solutions for Cloudelligent. Leading cloud migration initiatives while collaborating closely with clients and sales teams. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 💻 Solutions Engineer AWS Cloud Docker Kubernetes Terraform AWS Solutions Architect – Migration and Modernization 🕒 2 days ago Cloudelligent 51 - 200 ☁️ SaaS 💳 Fintech Website LinkedIn All Job Openings Solutions Architect responsible for AWS migration and modernization projects at Cloudelligent. Leading technical engagements and implementing secure, scalable AWS solutions. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 💻 Solutions Engineer AWS Cloud Docker Kubernetes Terraform View More Solutions Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
technical pre-salesSaaSAIContact Centerplatform expertisetechnical solutionsproject managementsolution frameworksenablement contentexecutive presentations
Soft Skills
communication skillsrelationship managementtrusted advisorinfluencing stakeholderscross-functional collaborationorganizational skillsguiding partnersengaging audiencescultivating relationshipsstrategic alignment