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Cresta

Sales Development Manager

Cresta

Sales Development Manager leading SDR team at Cresta, an AI-driven customer experience platform. Building and motivating a data-driven sales culture while ensuring performance targets are met.

Posted 6/2/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $142,000 - $190,000 per yearWebsite

About the role

Key responsibilities & impact
  • Hire, onboard, and develop exceptional SDR talent
  • Build & iterate on a data-driven Outbound & Inbound strategy
  • Foster a winning culture of high accountability and performance
  • Motivate the team through lucrative incentives and contests
  • Uplevel SDRs and help them grow into our future AEs and managers
  • Report on SDR KPIs to ensure that KPIs and SLAs are hit daily
  • Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives

Requirements

What you’ll need
  • 2+ years of sales / SDR leadership experience in a high-growth technology company
  • Located in the NYC Area and willing to commute to the office up to 3x per week (Monday, Wednesday, Friday)
  • Deep understanding of modern SDR processes and tools such as Gong, LinkedIn Sales Nav, 6sense, Zoominfo, etc.
  • Experience executing an outbound multichannel strategy and optimizing playbooks
  • Consistent track record of exceeding quota while both leading a team and as an individual contributor
  • Strong analytical experience with experience managing pipeline goals and forecasting
  • Experience partnering with AEs, Marketing, and RevOps to align on ICP, messaging, internal processes, etc.

Benefits

Comp & perks
  • We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
  • Flexible vacation time to promote a healthy work-life blend
  • Paid parental leave to support you and your family
  • Monthly Gym & Phone allowance
  • Work from home office stipend to help you succeed in a remote environment
  • Lunches and dinners included for in-office employees via Grubhub

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales leadershipSDR processesoutbound strategymultichannel strategypipeline managementforecastingquota achievementplaybook optimization
Soft Skills
team motivationaccountabilityperformance managementcross-functional collaboration