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Cresta

Conversation Design Intern, Customer Success

Cresta

Intern assisting in designing high-quality AI conversation models for customer support. Collaborating with teams to deliver effective AI solutions for contact centers.

Posted 5/8/2026internshipRemote • 🇺🇸 United StatesEntry LevelWebsite

Tech Stack

Tools & technologies
Python

About the role

Key responsibilities & impact
  • Assist with all stages of our AI Delivery projects - designing, building, deploying, and tuning AI solutions for multiple customers.
  • Collaborate with internal and external stakeholders to design and build solutions that help customers achieve their business objectives using Cresta's AI product suite.
  • Assist in designing solutions for contact centers in sales, retention, collections, and customer service across a range of verticals, from financial services to telecommunications and everything in between.
  • Define labeling guidelines to be used to train conversational AI models, and assist with labeling as needed.
  • Lead model maintenance efforts to ensure that Cresta's AI models continue to meet our quality standards.

Requirements

What you’ll need
  • Strong communication skills (verbal and written).
  • Desire to work in a fast-paced environment with the opportunity to learn and develop a wide range of skills.
  • General knowledge of Conversational AI and natural language processing models.
  • Experience working with Python is a plus.
  • Experience working any bot design platform is a plus

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Cresta Website LinkedIn All Job Openings 51 - 200 employees ☁️ SaaS 🤖 Artificial Intelligence 🏢 Enterprise SaaS
  • Artificial Intelligence
  • Enterprise Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail. Conversation Design Intern, Customer Success 🔥 27 minutes ago 🇺🇸 United States – Remote 👨‍🎓 Internship ⚪️ Entry-level 🏆 Customer Success 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Assist with all stages of our AI Delivery projects - designing, building, deploying, and tuning AI solutions for multiple customers.
  • Collaborate with internal and external stakeholders to design and build solutions that help customers achieve their business objectives using Cresta's AI product suite.
  • Assist in designing solutions for contact centers in sales, retention, collections, and customer service across a range of verticals, from financial services to telecommunications and everything in between.
  • Define labeling guidelines to be used to train conversational AI models, and assist with labeling as needed.
  • Lead model maintenance efforts to ensure that Cresta's AI models continue to meet our quality standards. 🎯 Requirements
  • Strong communication skills (verbal and written).
  • Desire to work in a fast-paced environment with the opportunity to learn and develop a wide range of skills.
  • General knowledge of Conversational AI and natural language processing models.
  • Experience working with Python is a plus.
  • Experience working any bot design platform is a plus Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Internship in Customer Success, Process Management 🔥 4 hours ago DELA Akademie 1 - 10 📚 Education 👥 B2C Website LinkedIn All Job Openings Praktikum im Customer Success & Prozessmanagement für DELA - Deutsche E-Learning Akademie. Unterstützung im operativen Customer Support und Prozessoptimierung, 100% remote. 🇺🇸 United States – Remote 💵 €45k - €50k / year 👨‍🎓 Internship ⚪️ Entry-level 🏆 Customer Success 🗣️🇩🇪 German Required Customer Success Ops Intern 🕒 April 28 Grace Hill 51 - 200 🏠 Real Estate 📚 Education 🏢 Enterprise Website LinkedIn All Job Openings Customer Success Operations Intern at Grace Hill focusing on data integrity and process optimization in SaaS. Collaborating to ensure CSMs have data, tools, and processes to drive retention and expansion. 🇺🇸 United States – Remote 💵 $25 / hour 💰 Private Equity Round on 2014-08 👨‍🎓 Internship ⚪️ Entry-level 🏆 Customer Success 🦅 H1B Visa Sponsor AI Productivity Customer Success Intern 🕒 April 3 Actian 201 - 500 ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings AI Productivity Customer Success Intern leading AI-driven capstone projects to enhance productivity. Collaborating with teams to implement efficient workflows and technology solutions. 🇺🇸 United States – Remote 💵 $20 - $30 / hour 👨‍🎓 Internship ⚪️ Entry-level 🏆 Customer Success 🦅 H1B Visa Sponsor Customer Success Intern, AI Insights 🕒 April 3 Actian 201 - 500 ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Customer Success AI Insights Intern building an AI Feedback Agent for customer insights at Actian. Collaborating across teams to leverage AI in enhancing customer feedback loops. 🇺🇸 United States – Remote 💵 $20 - $30 / hour 👨‍🎓 Internship ⚪️ Entry-level 🏆 Customer Success 🦅 H1B Visa Sponsor Customer Success Intern 🕒 March 19 Aledade, Inc. 501 - 1000 ⚕️ Healthcare Insurance 🏢 Enterprise Website LinkedIn All Job Openings Summer Intern supporting customer success and office operations within Aledade's remote team. Engaging in professional development while collaborating on substantial projects related to healthcare. 🇺🇸 United States – Remote 💵 $20 - $25 / hour 👨‍🎓 Internship ⚪️ Entry-level 🏆 Customer Success View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools
Conversational AInatural language processingPythonAI solutionsmodel maintenancelabeling guidelinesAI product suite
Soft Skills
communication skillscollaborationadaptabilityproblem-solving