Cresta

Agent Assist Product Manager

Cresta

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $130,000 - $190,000 per year

About the role

  • Work with customers and their proxies (our Customer Success and go-to-market teams) to identify needs and translate them into requirements for your product areas.
  • Define and maintain the roadmap and backlogs for your ownership areas, balancing immediate customer needs with longer-term product goals.
  • Partner with the engineering team and engage in technical discussions on architectural decisions, model evaluations, system design, and the feasibility of ML/AI capabilities to ensure solutions are scalable, reliable, and secure.
  • Collaborate with the Professional Services team to implement playbooks and best practices for customer deployments in your product ownership areas in order to scale.

Requirements

  • 3-5+ years of experience in product management, with a proven track record of driving product decisions, delivery and customer impact
  • Strong AI/ML systems and process thinking, with the ability to turn ambiguous problems into clear and structured requirements and drive alignment across multiple teams.
  • Understand how to evaluate AI/ML solutions and defining the bar for what “good” looks like.
  • Experience partnering cross functionally with stakeholders to deliver product launches.
  • Analytical and data-driven mindset: skilled at working with product metrics, user feedback, and operational data to inform decisions.
  • Ability to create early prototypes using various AI tools (eg: v0, Proto) for fast iterations.
  • Excellent written and verbal communication skills; you can turn complex problems into clear narratives.
  • Hands-on operator who thrives in fast-paced, evolving environments and is comfortable with taking on new technical challenges in an unfamiliar domain.
  • Passion for AI, automation, and improving how teams build and deliver products.
Benefits
  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementAI/ML systemsdata analysisprototypingrequirements gatheringsystem designmodel evaluationproduct metricsuser feedbackoperational data
Soft Skills
communicationanalytical thinkingproblem-solvingcollaborationadaptabilitycustomer focusalignmentnarrative buildingstakeholder engagementfast-paced environment