Cresta

Partner Sales Manager

Cresta

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Own the execution and growth of the Five9 partnership in the US and Canada, with full focus on a single strategic alliance
  • Act as the primary point of contact for Five9 alliance counterparts, maintaining strong working relationships across sales, alliances, and technical teams
  • Execute against the joint partnership strategy, ensuring alignment with Cresta’s North America go-to-market priorities
  • Collaborate closely with the Director of Global Technology Partnerships and serve as a local execution arm of the global technology partner strategy
  • Work closely with Cresta and Five9 broader North America field teams to source, qualify, and advance joint opportunities
  • Support co-selling motions by aligning account plans, facilitating introductions, and coordinating joint deal activity
  • Apply sales discipline to partner opportunities, including pipeline management, forecasting support, and deal progression
  • Track and manage partner pipeline, ensuring clear ownership and next steps
  • Track key partnership KPIs including pipeline, bookings, win rates, and engagement metrics
  • Provide regular updates to partnerships and sales leadership on progress, risks, and opportunities within the Five9 alliance
  • Identify friction points in joint execution and proactively work cross-functionally to resolve them

Requirements

  • 5–8 years of experience in partner management, alliances, sales, or business development within enterprise software, SaaS, or contact center technology
  • Strong preference for candidates with existing Five9 relationships, particularly within sales, alliances, or partner organizations
  • Sales background strongly preferred, including experience carrying or supporting a quota and working active enterprise deals
  • Demonstrated experience selling with or through partners in a co-sell or alliance-led motion
  • Familiarity with contact center ecosystems and platforms; Five9 experience is a significant plus
  • Strong communication skills, with the ability to engage effectively with partner stakeholders and internal sales teams
  • Proven ability to manage multiple opportunities while maintaining strong attention to detail and follow-through
  • Strong collaboration and influencing skills, able to drive outcomes without formal authority
  • Results-oriented mindset with the ability to measure progress, identify gaps, and take corrective action
Benefits
  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
partner managementsalesbusiness developmentpipeline managementforecastingdeal progressionKPI trackingco-sellingquota managementattention to detail
Soft skills
communicationcollaborationinfluencingresults-orientedrelationship managementproblem-solvingattention to detailfollow-throughengagementstrategic thinking