Associate Conversational AI Designer
Cresta
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $95,000 per year
Job Level
JuniorMid-Level
Tech Stack
Python
About the role
- Assist with all stages of our AI Delivery projects - designing, building, deploying, and tuning AI solutions for multiple customers.
- Collaborate with internal and external stakeholders to design and build solutions that help customers achieve their business objectives using Cresta's AI product suite.
- Assist in designing solutions for contact centers in sales, retention, collections, and customer service across a range of verticals, from financial services to telecommunications and everything in between.
- Define labeling guidelines to be used to train conversational AI models, and assist with labeling as needed.
- Lead model maintenance efforts to ensure that Cresta's AI models continue to meet our quality standards.
- Design and develop virtual agent solutions using Google's Dialogflow CX.
Requirements
- Strong communication skills (verbal and written)
- Desire to work in a fast-paced environment with the opportunity to learn and develop a wide range of skills
- General knowledge of Conversational AI and natural language processing models
- Background in Linguistics preferred
- Experience working with Python is a plus
- Experience working with Dialogflow CX or another bot design platform is a plus
Benefits
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- Paid parental leave to support you and your family
- Monthly Health & Wellness allowance
- Work from home office stipend to help you succeed in a remote environment
- Lunch reimbursement for in-office employees
- PTO: Flexible
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Conversational AInatural language processingPythonAI solutions designmodel maintenancelabeling guidelinesvirtual agent solutionsAI Delivery projectstuning AI solutions
Soft skills
communication skillscollaborationadaptabilityproblem-solvingfast-paced environmentstakeholder engagementlearningdevelopment