Staff QA Engineer
Assured
CypressJavaScriptPythonSDLCSeleniumTypeScript
Quality Assurance Analyst – AI Delivery
Cresta
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $70,000 per year
Job Level
Junior
About the role
- Review AI-generated summaries for accuracy and completeness; provide feedback to improve models.
- Conduct behavioral audits to verify agent triggers and responses match expected outcomes.
- Perform redaction audits to protect sensitive customer data.
- Run bias audits to detect and document fairness issues.
- Compare audio and text for transcription accuracy.
- Support Opera platform maintenance and rule configuration to keep AI outputs accurate.
Requirements
- 1–3 years in QA or data labeling
- Exceptional attention to detail and analytical rigor
- Strong documentation and communication skills
- Comfort with accuracy-driven tasks
- Familiarity with conversational AI or annotation tools (preferred)
- Experience with bias / redaction audits or speech-to-text QA (preferred)
Benefits
- Competitive pay and equity
- Medical, dental, vision coverage
- Flexible PTO, remote-first culture
- Monthly wellness stipend & home-office support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
QAdata labelingbehavioral auditsredaction auditsbias auditstranscription accuracydocumentationanalytical rigor
Soft skills
attention to detailcommunication skillsaccuracy-driven tasks
