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Crescendo

AI Product Manager

Crescendo

AI Product Manager responsible for building AI-driven solutions for customer experience. Leading product strategy and collaborating with teams to enhance customer satisfaction and operational efficiency.

Posted 8/1/2026full-timeRemote • 🌎 Anywhere in the WorldMid-LevelSenior💰 $150,000 - $250,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Product Management with a focus on AI-driven solutions, technical architecture, and customer experience optimization. Proven ability to translate enterprise client needs into actionable product strategies while managing cross-functional collaboration and technical details.

Highest-signal resume keywords
Product Management ExperienceAI Tool PrototypingTechnical AcumenCustomer-Centric ApproachStartup Agility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product ManagementAI CodingLarge Language ModelsWorkflow AutomationAPIsData ModelsPrototypingMulti-Step OrchestrationTool IntegrationEvaluation Systems
Soft Skills
Autonomous Work ManagementNavigating Organizational AmbiguityCustomer Problem SolvingFeature Adoption DrivingCollaboration
Tools & Technologies
AI ToolsWorkspace ToolsTelemetry SystemsEvaluation FrameworksSafety Controls
Industry Keywords
Enterprise SoftwareDeveloper PlatformsComplex WorkflowsCustomer ExperienceProduct Strategy

About the role

Key responsibilities & impact
  • Own the strategy and execution for key areas of Crescendo's customer experience platform, aligning product plans with measurable quality and business outcomes.
  • Use modern AI tools to prototype agent workflows, refine prompt structures, and establish robust evaluation frameworks, guardrails, and telemetry for production quality.
  • Design the balance between automation and human oversight, including escalation paths, workspace tools, auditability, and safety controls.
  • Spend dedicated time with enterprise clients to understand constraints, translate user feedback into actionable requirements, and drive feature adoption.
  • Partner across Engineering, Forward Deployed Experts, and Leadership to align technical architecture, streamline product launches, and navigate cross-team dependencies.

Requirements

What you’ll need
  • 4+ years of Product Management experience shipping technical enterprise software, developer platforms, or complex workflow automation products.
  • Hands-on experience building with AI, including direct exposure to Large Language Models (LLMs), agentic workflows, multi-step orchestration, or tool integration.
  • Startup Agility & Ownership: Proven ability to manage your own work autonomously, navigate organizational ambiguity, and lead zero-to-one product initiatives in fast-paced environments.
  • Technical Acumen: Comfortable diving into technical details with engineering teams, including APIs, data models, retrieval, tool usage, and evaluation systems.
  • Builder Mindset: Direct experience using AI coding, prototyping, and modern developer tools to build working proofs of concept and validate product ideas quickly.
  • Customer-Centric Instincts: Strong track record of converting complex enterprise customer problems into clear, scalable product requirements and intuitive workflows.

Benefits

Comp & perks
  • Competitive Total Compensation
  • quarterly performance bonus
  • meaningful equity options