Senior Manager, Growth Strategy – Organic, AI

Crescendo

Senior Manager developing organic growth strategies focusing on AI and SEO for Crescendo. Driving customer acquisition and brand authority in the customer experience sector.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing comprehensive SEO strategies, including technical SEO, content strategy, and AI-driven content production. Proven ability to drive organic growth and optimize search performance across various platforms and communities.

Highest-signal resume keywords

SEO Strategy DevelopmentTechnical SEO ExpertiseContent Marketing ManagementAI Search OptimizationAnalytical Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Keyword StrategyContent StrategySearch OptimizationBacklink AcquisitionPerformance Data Analysis

Soft Skills

Cross-Functional CollaborationAnalytical Thinking

Tools & Technologies

SEMrushAhrefsScreaming FrogHubSpotGoogle Search Console

Industry Keywords

B2B SaaSOrganic GrowthAI-Native Content WorkflowsCommunity StrategyContact Center

About the role

Key responsibilities & impact

Own Crescendo's end-to-end SEO strategy — keyword strategy, topic clusters, technical SEO, and competitive positioning
Identify high-impact search opportunities across CX, AI, contact center, and support automation
Develop search-driven content briefs in partnership with Product Marketing and Content Marketing around launches and strategic initiatives
Build and execute Crescendo's AI search and discoverability strategy across ChatGPT, Perplexity, Gemini, Claude, and emerging platforms
Develop Crescendo's presence across Reddit and niche community forums as a primary AEO channel
Brief and partner with Content Marketing on content designed for AI retrieval and citation
Monitor AI search share-of-voice and establish best practices for an AI-first discovery environment
Build scalable, AI-powered content production systems using Claude, ChatGPT, AirOps, and automation workflows
Drive backlink acquisition, review generation (G2, TrustPilot), and third-party validation strategies
Deliver 12-Month Success Outcomes: Drive significant growth in non-branded organic visibility and organic-sourced pipeline

Requirements

What you’ll need

5–7 years in SEO, organic growth, content marketing, or demand generation for B2B SaaS
Proven track record building organic growth programs, not just maintaining them
Deep understanding of technical SEO, content strategy, and search optimization
Strong analytical skills with experience tying performance data to pipeline outcomes
Experience managing content workflows and cross-functional content programs
Preferred: AI-native content workflows and content automation experience
AEO and AI search optimization experience (AirOps, Profound)
Community and forum strategy experience (Reddit, Slack communities, industry forums)
Familiarity with SEMrush, Ahrefs, Screaming Frog, HubSpot, Webflow, GA4, and Google Search Console
Experience in enterprise software, CX, contact center, or adjacent categories.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities