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About the role
Key responsibilities & impact- Drive Sales Excellence: Develop and execute strategic plans to uncover new opportunities and build relationships across multiple departments, including CX, IT, and executive leadership.
- Solution Selling: Position Crescendo’s Augmented AI solutions as the key to solving enterprise customer experience challenges.
- Customer Engagement: Build long-term relationships with C-level executives and other senior stakeholders. Serve as a trusted advisor, providing insights into industry trends and best practices in customer experience, AI, and automation.
- Cross-Functional Collaboration: Work closely with our product, marketing, and customer success teams to ensure alignment on client needs and expectations, ensuring the seamless delivery of solutions post-sale.
- Market Expansion: Identify and pursue new business opportunities within your assigned region, expanding Crescendo’s footprint within key accounts and verticals.
- Achieve Sales Targets: Consistently meet and exceed sales quotas while maintaining a high level of professionalism and client satisfaction.
- Thought Leadership: Represent Crescendo at industry events, conferences, and networking sessions. Become a thought leader in the AI and customer experience space by sharing insights, case studies, and success stories with clients and prospects.
Requirements
What you’ll need- Proven Success: 3+ years of experience in Enterprise sales, specifically in CX, AI, or similar technology solutions.
- Consultative Approach: A deep understanding of consultative selling and the ability to engage C-level decision-makers in strategic discussions around AI and customer experience.
- Self-Starter: Ability to take ownership and lead initiatives independently while working effectively in a team-oriented, collaborative environment.
- Relationship Building: Exceptional interpersonal and communication skills. You know how to build trust and rapport with internal and external stakeholders at all levels.
- Sales Acumen: Strong understanding of the sales process and proven ability to manage a complex sales pipeline.
- Problem Solver: Ability to think critically and creatively to design solutions that align with the unique needs of each client, while delivering tangible value.
- Adaptability: Comfort in navigating a fast-paced, dynamic environment with changing priorities.
Benefits
Comp & perks- Remote working arrangements
- Competitive base salary
- Generous paid time off
- Attractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
- Training and professional development opportunities
- Be part of a people-first, values-driven organization
- Work with innovative global partners and diverse teams
- A front-row seat to one of the fastest SaaS growth stories of the decade
- The chance to say: "I was there from the start."
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Enterprise salesConsultative sellingSales process managementSales pipeline managementAI solutionsCustomer experience solutionsStrategic planningMarket expansion strategiesSolution selling
Soft Skills
Interpersonal skillsCommunication skillsRelationship buildingProblem solvingAdaptabilitySelf-starterTeam collaborationLeadershipCritical thinking
