Content Marketing Engineer

Crescendo

Content Marketing Engineer focused on creating and executing content strategies for Crescendo’s AI-Native Customer Experience solutions. Engaging in thought leadership, industry content, and customer storytelling.

Posted 5/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

You ghost-write and co-create with our CEO and leadership team.
You commission and produce data stories — the kind that journalists reference and analysts quote.
You create the content that makes Zendesk, Intercom, and Sierra displacement happen.
You write the content that makes a COO at an insurance company feel like we built this for them.
Topic selection, speaker coordination, promotion, live execution, and repurposing.
You interview customers, find the insight buried in their results, and turn it into a case study that closes deals.

Requirements

What you’ll need

6-8 years in B2B content marketing, ideally at a technology company in a category-creation or high-growth phase
A portfolio of work you're proud of — thought leadership, research reports, campaign content, case studies.
Genuine AI fluency. You use AI tools daily. You have a workflow.
Strong editorial instincts. You know the difference between content that earns attention and content that fills a calendar.
Comfortable working with technical subject matter experts to extract insight and turn it into something a non-technical buyer finds compelling.
Experience owning a webinar or event content program — not just contributing to one.
Track record of connecting content decisions to pipeline outcomes.

Benefits

Comp & perks

Empathy is a key driver. When people thrive, so does the mission.
Curiosity fuels progress. Take bold risks, sharpen your edge, go forward.
Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next.
Bold choices with integrity at the core—that’s how impact lasts.
Humility opens the door to better ideas. Hear others, lift others, keep learning.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

B2B content marketingdata storytellingcase study developmentcontent creationcampaign contentthought leadershipresearch reportingwebinar content program managementAI fluencyeditorial instincts

Soft Skills

interviewinginsight extractioncommunicationcollaborationcreativityattention to detailstrategic thinkingadaptabilityproblem-solvingleadership