Training Specialist – Commercial Area

credsystem

Responsible for planning and implementing corporate training programs for retail business at Credsystem. Identifying development needs and ensuring training effectiveness with a hybrid work model.

Posted 7/31/2026full-timeBarueri • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Corporate Education and Training & Development, with a strong focus on training needs analysis, program management, and the effective use of LMS/LXP platforms. Capable of evaluating training effectiveness through metrics and implementing innovative learning methodologies.

Highest-signal resume keywords

Corporate Education And TrainingTraining Program ManagementLMS And LXP PlatformsTraining Needs Analysis (TNA)Project Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Indicator AnalysisEvaluation Of Training EffectivenessAndragogyDesign ThinkingActive Learning MethodologiesManagement Of Indicators (KPIs)Sales TechniquesCustomer Service Techniques

Industry Keywords

Training Needs AssessmentsGamified LearningTraining Content ValidationContinuous ImprovementRetail Experience

About the role

Key responsibilities & impact

Responsible for identifying development needs, planning training strategies and ensuring the effectiveness of training programs.
Conduct training needs assessments with business areas;
Plan, structure and monitor training programs for store teams and training instructors;
Collaborate with the Instructional Designer to define learning paths and educational strategies;
Validate training content and methodologies for in-person, online and platform-based training;
Validate methodologies, content and training activities aligned with business objectives;
Manage and support the work of Training Instructors, ensuring standardization in program delivery;
Administer schedules, calendars, campaigns and training projects;
Monitor learning, engagement and performance indicators for teams;
Evaluate program effectiveness using business and development metrics;
Develop initiatives to increase adoption and usage of LMS/LXP platforms;
Conduct store visits for diagnosis, follow-up and to identify improvement opportunities;
Participate in the definition of campaigns and gamified learning journeys in partnership with the Instructional Designer;
Manage budget and propose continuous improvements to training and development processes.

Requirements

What you’ll need

Experience in Corporate Education and Training & Development;
Experience managing training programs;
Experience with commercial teams, retail or customer service;
Experience with LMS and/or LXP platforms;
Knowledge of indicator analysis and evaluation of training effectiveness;
Andragogy and Corporate Education;
Training Needs Analysis (TNA);
Design Thinking and active learning methodologies;
Management of indicators (KPIs) and measurement of results;
Active methodologies, such as CAV, 6D and Liberating Structures;
LMS and LXP platforms;
Project management;
Sales and customer service techniques;
Knowledge of financial products will be considered a differential.

Benefits

Comp & perks

🍕 Meal and food allowance.
🩺 Health insurance (for you and your dependents).
🦷 Dental insurance (for you and your dependents).
🧠 Two monthly sessions with a psychologist (at no charge).
🥗 Nutritionist consultation (covered by Credsystem).
🏋️‍♀️ Gympass (to support your health and well-being).
💪 Wellness moment (weekly massage sessions to help you stay relaxed).
😊 Life insurance.
🎁 Variable compensation, depending on your position and achievement of targets.
🚀 Tuition discounts at partner universities (to advance your career).
🌍 Partnership with a language school (to develop and improve a second language).
🎉 Birthday day-off.
💰 Payroll-deductible loan.
🚋 Transit allowance, company shuttle or parking.
👪 Childcare assistance.
🏊‍♀️ Sesc.