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UX Researcher, Mid-level
credsystemUX Researcher at Credsystem focusing on planning and analyzing user research. Collaborating with Product Managers, Designers, and stakeholders to generate actionable insights.
About the role
Key responsibilities & impact- Plan, conduct, and analyze user research and usability tests (exploratory, evaluative, and continuous);
- Define appropriate methodological approaches for each problem (e.g., interviews, usability testing, surveys, etc.);
- Generate clear, actionable insights to support product decisions;
- Collaborate with Product Managers, Product Designers, and stakeholders;
- Support prioritization of opportunities based on evidence;
- Structure and maintain research repositories and user knowledge bases;
- Contribute to the creation of personas, customer journeys, and experience maps;
Requirements
What you’ll need- Bachelor's degree (completed);
- Extensive prior experience as a UX Researcher, Product Researcher, or in similar roles;
- Experience conducting end-to-end qualitative and quantitative research;
- Familiarity with product metrics and data analysis;
- Experience working with Product, Design, and Technology teams;
- Participation in digital projects (apps, web platforms, digital services);
- Ability to translate data into practical product recommendations;
- Extensive experience in technology companies, fintechs, banks, or large-scale digital products;
- Experience with experimentation (A/B testing);
- Extensive experience with Research Ops;
Benefits
Comp & perks- Meal and food vouchers;
- Health insurance (for you and your dependents);
- Dental insurance (for you and your dependents);
- Two monthly sessions with a psychologist (free of charge);
- Two monthly sessions with a nutritionist (covered by Credsystem);
- Gympass (for your health and well-being);
- Wellness time (weekly massage sessions to help you relax);
- Life insurance;
- Variable compensation, according to role and achievement of goals;
- Tuition discounts at partner universities (to advance your career);
- Partnerships with language schools (to develop and improve a second language);
- Birthday day off;
- Payroll-deductible loans;
- Commuting options: transportation voucher, company shuttle, or parking;
- Childcare assistance;
- Sesc benefits (access to SESC services and facilities);
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user researchusability testingqualitative researchquantitative researchdata analysisA/B testingResearch Opsproduct metricspersonas creationcustomer journeys
Soft Skills
collaborationcommunicationanalytical thinkingproblem-solvingprioritizationinsight generationevidence-based decision making
Certifications
Bachelor's degree