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Credits Brasil

HR Analyst – Training and Development

Credits Brasil

HR Analyst ensuring effective training and development processes aligned with business goals at Credits Brasil. Involved in recruitment and internal communication to enhance employee engagement.

Posted 7/11/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Diagnose training needs through Training Needs Analysis (TNA) with leaders, design learning paths (technical and behavioral), and facilitate internal training sessions and workshops, measuring impact and ROI of initiatives.
  • Support end-to-end recruitment processes (profile alignment, sourcing/hunting, competency-based interviews), ensuring candidates’ cultural fit and an excellent candidate experience.
  • Align Recruitment & Selection (R&S) and Training & Development (T&D) efforts to coordinate and continuously improve the onboarding program for new talent, ensuring a quick and welcoming ramp-up.
  • Support the design and execution of engagement initiatives, cultural rituals, celebrations, and internal campaigns, and assist in analyzing engagement/climate surveys to propose action plans that promote a healthy work environment.
  • Draft, structure, and manage communication channels for official announcements, internal policies, and company news, ensuring information alignment and transparency across the team.
  • Monitor and report critical metrics for these areas (training hours, e-NPS, turnover, time-to-fill, and campaign engagement) to inform process improvements.

Requirements

What you’ll need
  • Bachelor’s degree in Psychology, Business Administration, Human Resources, Education/Pedagogy, or related fields.
  • Proven track record in Human Resources with strong experience across the full Training & Development cycle (training needs analysis, solution design, and facilitation).
  • Demonstrated hands-on experience supporting end-to-end Recruitment & Selection processes, internal marketing/engagement initiatives, and internal communication channels.
  • Proficiency in instructional design tools, active learning methodologies for corporate training, and management of LMS platforms.
  • Excellent Microsoft Excel skills.
  • Clear and instructional communication: strong presentation and facilitation skills for training delivery and excellent corporate writing skills for internal communications.
  • Interpersonal skills and active listening: ability to engage across different hierarchical levels, demonstrating empathy and building trust with leaders and colleagues.
  • Autonomy and collaboration: maturity to self-manage projects and deliver structured outputs while maintaining a collaborative mindset and focusing on results with the People & Performance team.

Benefits

Comp & perks
  • Meal and food allowance
  • Transportation allowance
  • Medical insurance (SulAmérica) / Dental insurance (Porto) (optional) / Life insurance
  • Wellhub (Gympass)
  • Starbem
  • Pharmacy benefit
  • Education assistance (applicable to Bachelor’s, Postgraduate, and MBA programs)
  • Birthday day off + Gift voucher
  • Wedding voucher / Diaper voucher (for parents)
  • Childcare assistance
  • Home office allowance + Home office voucher
  • And much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Training Needs AnalysisSolution DesignFacilitationRecruitment ProcessesInternal Marketing InitiativesCommunication ManagementMetrics MonitoringLMS Management
Soft Skills
Clear CommunicationPresentation SkillsInterpersonal SkillsActive ListeningCollaboration
Certifications
Bachelor’s Degree in PsychologyBachelor’s Degree in Business AdministrationBachelor’s Degree in Human ResourcesBachelor’s Degree in Education