Product Specialist

• Lead pre-sales discovery to understand customer requirements and shape solution scope
• Create clear and accurate Project Initiation Documents (PIDs)
• Guide customers through implementation, configuration, training and go-live
• Ensure customer needs align with existing product functionality and manage escalations
• Act as the key product expert for ApplyEasy, Collect, PPSR and related solutions
• Collaborate closely with Sales to support deal progression and smooth handover

Product Specialist – Pre-Sales, SaaS

National Product Specialist