People & Culture Administrative Assistant

Credit Counselling Society

People & Culture Assistant providing support for HR inquiries and facilitating recruitment processes at CCS. Play a role in creating a welcoming community and participating in team activities.

Posted 5/15/2026full-timeNew Westminster • 🇨🇦 CanadaJuniorMid-Level💰 CA$47,580 - CA$51,142 per yearWebsite

About the role

Key responsibilities & impact

The People & Culture Assistant offers a friendly and supportive first point of contact for members of our team with HR related inquiries, as well as for candidates interested in joining our organization.
Provide empathetic, professional, and helpful support in a timely manner.
Instrumental part of the external recruitment process, posting opportunities as they come available, screening applications.
Coordinate selection and onboarding activities, creating profiles for new hires in HRIS (BambooHR) and benefits platforms.
Update records for existing team members, approve leave requests, and answer inquiries about policies, procedures, or benefits offerings.
Support ongoing processes such as recognition activities, annual performance reviews, code of conduct sign-offs, and engagement surveys.
Participate in organizing events, celebrations, and activities that help to make this a Great Place to Work.

Requirements

What you’ll need

Post-secondary diploma in a related field (e.g., Business Administration) is required, with a degree preferred.
One to two years of previous human resources experience.
Willingness to work towards Chartered Professional in Human Resources (CPHR) and/or Payroll Compliance Practitioner (PCP) designation is an asset.
Strong attention to detail, organization, and time management skills are required, including the ability to independently prioritize and multi-task.
Excellent communication & interpersonal skills, demonstrating a genuine desire to work as part of a team and help people.
Commitment to managing personal information in a confidential and sensitive manner.
Professional phone manner, active listening skills, and the ability to convey information accurately.
Positive, can-do attitude and a solution-focused approach, with the ability to adapt to change and work well under pressure.
Ability to work independently and demonstrate initiative.
Demonstrated proficiency in computer office applications (e.g. MS Office); min. of 50 wpm.
Fluency in English required (additional language skills are an asset).

Benefits

Comp & perks

Three weeks vacation to start, plus 3 CCS days to use at your discretion and 6 Sick/Personal Days each year.
A comprehensive health and wellness benefits package, including Prescription Coverage, Extended Health and Dental Coverage, a Health Spending Account, and a Wellness Spending Account.
A long-term savings program with employer matching (up to 5% in the first 5 years of employment, with increases at 5th and 10th anniversaries).
A $1,000 annual bonus upon the organization achieving our Client Satisfaction goals.
Educational reimbursements (up to $2,500/year).
Team members able to speak both French and English will qualify for a Bilingual Credit, valued at $800 annually and paid on a prorated bi-weekly basis.
The opportunity to participate in our two-level employee development program and supplemental mentoring relationships.
Celebration of personal and organizational milestones, including a paid day off when moving or getting married, as well as gifts for important events like having a child or celebrating a milestone service anniversary.
Employee and family assistance program that offers counselling support as well as a wide variety of support resources.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

human resources experienceHRISBambooHRattention to detailtime managementcomputer office applicationsMS Office50 wpm typing speedscreening applicationsonboarding activities

Soft Skills

communication skillsinterpersonal skillsorganization skillsactive listeningproblem-solvingadaptabilityinitiativeteamworkempathyconfidentiality

Certifications

Chartered Professional in Human Resources (CPHR)Payroll Compliance Practitioner (PCP)