Communication Specialist

Credit Counselling Society

Communication Specialist at CCS, creating engaging written content to promote financial literacy. Collaborating with the Marketing & Community Engagement team to enhance public outreach and awareness campaigns.

Posted 4/17/2026full-timeNew Westminster • 🇨🇦 CanadaMid-LevelSenior💰 CA$60,840 - CA$68,848 per yearWebsite

About the role

Key responsibilities & impact

The Communication Specialist is the ‘voice’ of CCS, putting into words the great work that we do in a way that resonates with Canadians.
Create compelling written collateral in the form of blog articles, media pitches, press releases, brochures, presentations, video scripts, and social media posts to increase awareness, consumer interaction, and knowledge, consistent with our overall marketing and awareness strategy.
Work collaboratively with other members of the Marketing & Community Engagement team.

Requirements

What you’ll need

Post-secondary degree or diploma in a related field is required, ideally in a related field such as business or communications.
Three to five years of experience in either the personal finance or credit industry is a requirement for this role.
Two to three years of experience in communications, writing, or journalism.
Previous experience working in a media relations capacity is an asset.
Excellent oral and exceptional written communication skills.
Strong interpersonal skills and attention to detail.
Well-organized and self-motivated.
Ability to maintain confidentiality.
High proficiency in computer office applications (e.g. Microsoft Office Products like Word, Excel, PowerPoint, Publisher).
Good understanding of and interest in multiple social media platforms (e.g., X, Facebook, Pinterest, Instagram, TikTok).

Benefits

Comp & perks

Three weeks vacation to start, plus 3 CCS days to use at your discretion and 6 Sick/Personal Days each year.
A comprehensive health and wellness benefits package, including Prescription Coverage, Extended Health and Dental Coverage, a Health Spending Account, and a Wellness Spending Account.
A long-term savings program with employer matching (up to 5% in the first 5 years of employment, with increases at 5th and 10th anniversaries).
A $1,000 annual bonus upon the organization achieving our Client Satisfaction goals.
Educational reimbursements (up to $2,500/year).
Opportunity to participate in our two-level employee development program and supplemental mentoring relationships to support those interested in furthering their professional growth.
Celebration of personal and organizational milestones, including a paid day off when moving or getting married, as well as gifts for important events like having a child or celebrating a milestone service anniversary.
Employee and family assistance program that offers counselling support as well as a wide variety of support resources.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

writingmedia relationscommunicationsjournalismcontent creationbloggingpress release writingpresentation skillssocial media managementattention to detail

Soft Skills

oral communicationwritten communicationinterpersonal skillsorganizationself-motivationconfidentiality

Certifications

post-secondary degreediploma in communicationsdiploma in business