Litigation Support Assistant

Credit Control, LLC.

Litigation Support Assistant at Credit Control providing administrative assistance to the Director of Litigation and the Litigation Support Manager. Tasks include managing documentation, client communications, and audit preparations.

Posted 6/24/2026full-timeEarth City • Montana • 🇺🇸 United StatesJunior💰 $42,000 - $45,000 per yearWebsite

About the role

Key responsibilities & impact

Provide administrative assistance to the Director of Litigation and the Litigation Support Manager
Document incoming threats, suits, and complaints on the departmental tracker and shared calendar
Request underlying media internally and externally, as directed
Demonstrate user proficiency with Microsoft Access to create and update database records with consumer and complaint information
Maintain and update the vendor audit calendar to reflect audit cycles and evidentiary document requests
Receive and process update requests to/from clients, as needed
Request reports from internal departments to complete quarterly licensing reports and complete in-state portals
Document license renewals and provide the requested deliverables
Distribute updated license renewal documents for physical and digital license frames
Complete license requests for client audits
Assist with the processing of Attorney General complaints and other regulatory matters
Draft responses to regulatory complaints for review
Assist with document production for internal and external audit requests
Review audit documentation in conjunction with ad hoc and annual vendor audits
Update legal fee and expense tracker in Excel
Update internal databases with consumer demographic information
Pull and refine custom reports using Excel and/or Access

Requirements

What you’ll need

Previous third-party collection experience preferred, including knowledge of the FDCPA
Demonstrated user-proficiency in Microsoft Office products, including Word, Excel, Access, PowerPoint, Outlook and Teams
Demonstrated user-proficiency in Adobe Acrobat, including advanced editing tools
This position requires the candidate to operate within strict confidentiality guidelines, internally and externally
Strong attention to detail
Organizational skills
Ability to manage assigned deliverables to meet strict deadlines

Benefits

Comp & perks

Medical/Dental/Vision
Life Insurance
401k with company match
Annual Retention Bonus
Professional Development Grant Program
Paid time off, including vacation, bereavement and holidays
Paid training
Employee Assistance Program
Ongoing contests and prizes
Annual company events
Company referral program
ADP Lifemart employee discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft AccessExcelAdobe Acrobatdocument productiondatabase managementreport generationdata entryregulatory compliancevendor auditthird-party collection

Soft Skills

attention to detailorganizational skillsconfidentialitytime managementcommunication skills