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Debt Collection Agent
Credit Control, LLC.Debt Collection Agent working from home in debt collections for Credit Control. Handling calls for past-due accounts and negotiating debts with consumers.
About the role
Key responsibilities & impact- Handle inbound and outbound calls for past-due accounts.
- Keeping track of all accounts in your route
- Negotiate outstanding debts.
- Planning a course of action to recover outstanding payments.
- Handle questions and complaints.
- Adhere to all local, state, and federal laws governing the debt collection industry.
Requirements
What you’ll need- Must have a private and secure workspace at home that is free from noise and distractions.
- Must be willing to work on camera and be supervised during scheduled work hours
- Excellent written and verbal communication skills
- Ability to prioritize and multitask.
- Basic math and computer literacy skills.
- Professionalism and the ability to build rapport with consumers.
- Foster teamwork and cooperation.
- Required previous experience in debt collection, outbound call center, telemarketing, or other related fields.
- Successfully pass a background check
Benefits
Comp & perks- Medical Insurance (United Healthcare)
- Dental Coverage (United Healthcare)
- Vision Plan (United Healthcare)
- Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)
- Voluntary Life
- Short Term/Long Term Disability Coverage
- Paid Vacation, Personal, Bereavement, and Holidays
- Referral program
- Daily Pay / PNC EarnedIt
- Employee Discount
- Life Mart
- Professional Development Grant Program
- Employee Assistance Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
basic math skillscomputer literacydebt negotiationdebt collection
Soft Skills
written communicationverbal communicationprioritizationmultitaskingprofessionalismrapport buildingteamworkcooperation