Executive Assistant

Credit Acceptance

Executive Assistant providing strategic and confidential support to C-level executives at Credit Acceptance. Managing complex priorities and facilitating communication across teams.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $93,487 - $109,068 per yearWebsite

About the role

Key responsibilities & impact

Partner with and provide administrative support to the Executive Leadership Team (ELT), including SVP/VP leaders, to meet business needs
Act as a liaison between the C-level executive, senior leadership, Board members, and internal/external partners
Proactively manage the executive’s priorities, ensuring time, information, and resources are aligned with organizational goals
Prepare executive briefing materials, decision memos, presentations, and follow-up actions for meetings and strategic engagements
Anticipate needs and issues, identify risks, and provide recommendations to support executive decision-making
Independently manage a complex, high-volume calendar, balancing competing priorities with business acumen and diplomacy
Draft, edit, and refine executive correspondence, communications, and talking points
Gatekeep and triage internal/external communications, escalating or resolving matters based on urgency, importance, and strategic alignment
Ensure seamless coordination of executive workflows, operating rhythms, and organizational commitments
Handle highly sensitive organizational, personnel, and financial information with absolute discretion
Investigate issues, gather data, and provide executive-level recommendations or resolutions
Represent the executive in addressing inquiries, disputes, or confidential matters with professionalism and authority
Plan, organize, and execute executive-level meetings, Board sessions, strategic reviews, and leadership off-sites
Own agenda development, briefing documents, presentations, and action-item tracking
Coordinate complex domestic and international travel, ensuring all logistics align with executive preferences and business needs
Lead and support cross-functional projects on behalf of the C-level executive, acting as project manager or liaison as needed
Track progress on organizational initiatives, ensuring alignment with milestones, KPIs, and executive priorities
Monitor deliverables from leadership partners and ensure follow-through on commitments
Continuously improve processes, workflows, and tools within the executive office.
Identify and resolve inefficiencies; implement best practices for documentation, communication, and coordination
Provide mentorship or guidance to other administrative professionals across the organization, as appropriate

Requirements

What you’ll need

Bachelor’s degree preferred; equivalent professional experience considered
7+ years of executive-level administrative support experience, with at least 3 years supporting VP-level or above
Experience functioning in fast-paced, high-growth, or matrixed organizations strongly preferred

Benefits

Comp & perks

Excellent benefits package that includes 401(K) match
Adoption assistance
Parental leave
Tuition reimbursement
Comprehensive medical/dental/vision
Many nonstandard benefits that make us a Great Place to Work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

calendar managementexecutive correspondencepresentation preparationdata gatheringagenda developmentproject managementlogistics coordinationprocess improvementdocumentation best practicesKPI tracking

Soft Skills

diplomacybusiness acumenprofessionalismauthoritymentorshipcommunicationorganizational skillsproblem-solvingstrategic thinkingconfidentiality

Certifications

Bachelor's degree