Process Analyst Intern

Credit Acceptance

internship

Posted on: 2/22/2026

Location Type: Remote

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💰 $23 per hour

About the role

Operate as a member of the Engineering Continuous Improvement Process and Tools teams
Analyze, define, document, assess, and scrutinize the processes and tools used to deliver technology solutions
Identify areas for potential improvement
Collaborate and contribute to all project activities required to accomplish meaningful improvements
Conduct research and interviews needed to shape and validate improvement recommendations
Participate in improvement projects ensuring project participants understand the process modifications needed
Review information and trends to ensure that the output of processes are achieving the desired results
Author and review supporting documentation including job aids and communications
Learn the process domain to better support the business

Currently pursuing a bachelor's or master’s degree in computer science, engineering, business or closely related field of study
Experience working in a team environment.
Prior experience in a process improvement or process analyst role (Preferred)
Prior experience with IT methodologies and processes (Preferred)
Show initiative and the desire to learn new tools and skills
Be introspective and open to feedback to continuously improve; prioritize personal development and identify potential barriers
Show emerging critical thinking skills
Ability to communicate technical information (both verbal and written)

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

process improvementprocess analysisdocumentationresearchproject managementIT methodologies

Soft Skills

collaborationinitiativecritical thinkingcommunicationintrospectionopenness to feedback