Credibly

Research Analyst

• Conduct deep-dive investigative research into applicant information by cross-referencing multiple internal and external data sources to verify business legitimacy and financial health
• Analyze discrepancies in applicant documentation and independently resolve complex verification issues by applying sound critical thinking and judgment
• Maintain high standards of accuracy and thoroughness while meeting daily production benchmarks in a fast-paced fintech environment
• Partner with underwriting and partner relations teams to provide clear, actionable insights derived from your research, supporting Credibly’s goal of accelerated, right-sized capital solutions
• Identify and document patterns of risk or process inefficiencies to support platform enhancements and improve data quality

Risk Research Specialist I

Product Marketing

• Develop and implement a comprehensive brand strategy that defines Credibly’s unique value proposition and ensures a consistent voice across all customer touchpoints, including in AI-driven search, LLMs, and emerging discovery platforms
• Lead the end-to-end Go-to-Market process for new product features and services, aligning cross-functional teams from product to sales to ensure seamless launches
• Conduct deep competitor analysis and market research to identify opportunities for differentiation within the financial services sector
• Design and execute A/B tests on value propositions and core messaging to identify the most effective ways to engage the small business owner audience
• Proactively vet, test, and scale new marketing channels to expand brand awareness and reach untapped customer segments
• Collaborate closely with marketing, sales, and leadership teams to create a continuous feedback loop, ensuring the brand evolves based on real-world customer interactions and business needs
• Oversee the end-to-end creative lifecycle—from brief to distribution—ensuring all website, email, and social content is engaging, high-quality, and compliant
• Partner with compliance and legal teams to ensure all brand and GTM experiments remain fully compliant with financial industry regulations (e.g., TCPA, FINRA)

Brand & Go-To-Market Manager

• Use computers effectively to enter, access, and retrieve data
• Work in a fast-paced environment
• Be responsible for adhering to daily minimum production levels